Customer Service Representative

A highly reputed organisation is looking for a qualified Customer Service Representative to join our team in Bahrain. - Handle customer complaints by providing solutions, often within a time limit to ensure the customer is satisfied. - Learn to identify customer needs or desires in order to recommend the appropriate product or service. - Learn the software...

A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. **Responsibilities** - Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to...

**Customer Service Representative is part of the Express department responsible for taking care of the customers to make AWBs by getting all the details of shipper, consignee, shipments details and follow up the updates of shipment and solving this all issue related shipping. and advicing to customers of the best shipping services.** **Job Types**:...

A fast-growing company in F&B Industry which focuses on the quality of healthy food options in the market. **Role Description**: This is a full-time on-site role for a Customer Service Representative located in Bahrain. The Customer Service Representative will be responsible for providing excellent customer service, resolving customer issues, and ensuring...

A Customer Service Representative works with clients who have complaints, orders, or require information about products/services purchased from the organization. They also provide solutions that fit those individualized situations and prioritize the customers’ needs at each step of the process. Duties and Responsibilities: - Manage large amounts of...

We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with...

Job Title: Customer Service Representative (Electric Wheelchairs and Scooters Rental) Company: Welaat General Trading Location: City Center Mall, Bahrain **Job Description**: Welaat General Trading is seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for...

**Job Summary**: The Customer Service is responsible for providing exceptional customer service and support to our clients. They are the primary point of contact for customers, handling inquiries, resolving issues, and ensuring a positive brand experience. The CX Agent plays a crucial role in building and maintaining strong customer relationships. **Key...

Management and resolve customer complaints/queries._ - Identify and escalate issues to supervisors._ - Provide service information to customers._ - Document all call information according to standard operating procedures._ - Follow up customer calls where necessary._ - Complete call logs and reports_ **Basic requirements for the role**: - Proven experience...

**Responsibilities** - Provide knowledgeable answers to questions about services, and pricing. - Identify and assess customers' needs to achieve satisfaction. - Work with internal departments to meet customer's needs. - Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution. - Handle...

We are looking for Customer Service Representative to join our team, who can: - Maintains customer records by updating account information. - Data entry - Follow up receivables / cold calls - Prepares product or service reports by collecting and analyzing customer information.Contributes to team effort by accomplishing related results as needed. Skills and...

The Field Service Representative performance the following roles and responsibilities: - Conduct chemicals analysis at the lab on daily basis. - Compare the test results against chemicals treatment program guidelines. - Provide early, on-site troubleshooting response and act as a channel to utilize the process support and technical support. - Realize the...

**Customer Service Job Summary** The customer service representative will be responsible for answering calls, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry that crosses your desk. **Customer Service...

**Company**: Our client is one of the well-known malls in Bahrain, they are currently looking to hire a **Customer Service Officers.** **Job Purpose**: - To ensure the delivery of smooth, efficient, and consistent best practices of the functions of the Customer Service Desk. - You will be responsible for delivering bespoke processes and procedures of the...

Customer Service Responsibilities list: Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right...

Customer Service Responsibilities list: Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right...

We have an urgent vacancy for a Male Support Service Representative to support our operations and assist our Clients in Bahrain. **KEY RESPONSIBILITIES**: *Support Operations Manager with execution of apartment and vehicles *Coordinate for vehicle service and apartment maintenance *To assist in picking and dropping documents *Administrative task **BASIC...

Duties and responsibilities: - Answering or making outbound transactions to customers to learn about and address their needs, complaints, or other issues with products or services. - Responding efficiently and accurately to customers, explaining possible solutions, and ensuring that customers feel supported and valued. - Engaging in active listening with...

Duties and responsibilities: - Answering or making outbound transactions to customers to learn about and address their needs, complaints, or other issues with products or services. - Responding efficiently and accurately to customers, explaining possible solutions, and ensuring that customers feel supported and valued. - Engaging in active listening with...

**Our client a cleaning service company is looking for CUSTOMER SERVICE/CALL CENTER AGENT.** **RESPONSIBILITIES**: - Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive...