Manager People Operations
1 week ago
When you think of food delivery in the MENA region, we’d be pretty surprised if talabat didn’t pop into your mind first Since delivering our first order in Kuwait in 2004, we’ve grown quite a lot over the past 17 years.
Today, we deliver hundreds of millions of food orders, grocery items and other products per year, to our customers in nine countries throughout the region with more than 3,000+ employees Our food delivery business works with over 27,000 brands and almost 50,000 branches, while our q-commerce concept, talabat mart, now delivers groceries to customers in Bahrain, Egypt, Jordan, Kuwait, Oman Qatar, and the UAE in 30 minutes or less
Our philosophy is to make sure we do what is right for our ecosystem - our customers, our partners, our people, our riders, and the communities in which we operate. Our #techforgood program allows our customers a safe and convenient way to contribute to important causes in their community through donating to local and international charities directly on talabat with a focus on food insecurity in the region. Since its inception in 2020, we have facilitated the donation of well over 1 million meals to those in need, as well as donated over $1.5 million to charity with the help of our partners and customers. talabat is part of Delivery Hero, the global leader in online food delivery and q-commerce.
**Role Summary**
We are looking for a People Operations Manager to join our team and be part of our growth. If you’re a People person who is hungry for a new adventure, a multinational workplace is waiting for you.
**What’s On Your Plate?**:
- People partner to your respective business functions (managing the 360 employee life cycle)
- Drive people strategy by implementing HR strategies and initiatives aligned with Company Values, Culture and business strategy.
- Evolve employee experience by driving and enhancing processes and new programs to ensure Talabat remains an Employer choice
- Bridge gap between management and employee relations
- Manage and own Manpower Plans to support the hiring process.
- Support business needs through the development, engagement, motivation of employees
- Maintain and monitor HR Systems, Data and procedures.
- Implement and manage a performance appraisal system to drives high performance
- Monitor and report on workforce and succession planning in alignment with our center of excellence
- Maintain Reward plan and benefits program in alignment with our center of excellence
- In partnership with our TD COE, drive the TD strategy for your respective business functions
- Manage reporting and analytics for better decision making
**What Did We Order?**:
- Bachelor’s Degree
- Previous people partnering experience
- Experience of managing the employee life cycle from Employee relations, engagement, manpower planning, budgeting etc
- Team management
- Sound knowledge of labor laws and legal compliances
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