Foreign Exchange

2 days ago

Manama, Bahrain Citi Full time

**Citi Overview**

Citi, the world leading global bank, has approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Citi enables clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity. A critical enabler of Citi’s mission to enable growth and economic progress is technology. Our teams are creating innovations used across the globe - we’re changing the way people bank and how the world does business.

**Why Citi? Join a Global Bank that believes in its talent**

Due to significant and continued investment, Citi’s technology team is growing. We’re looking for talented, driven individuals to help build the future of global banking. At Citi, you’ll have the chance to build the career you want, with the scale, inclusive culture and technology to support you. You’ll be joining a diverse team of professionals across the world in an environment focused on growth and progress. This is the opportunity to take your career to the next level through the power of Citi’s unmatched globality and vast expertise.

**About the Team: ICG Production Management**

**Functional Key Responsibilities**
- The Foreign Exchange Application Support analyst provides technical and business support for users of Citi Applications.
- Perform start of day checks, continuous monitoring, regional handovers and same day risk reconciliations.
- Develop and maintain technical support documentation to support team members and wider technology teams.
- Assess risk and impact of production issues, escalating to the business and technology management in a timely and appropriate manner.

**Qualifications**
- Experience in a Production Support role/environment will be considered advantageous.
- Basic knowledge or interest about apps support procedures, concepts and of other technical areas.
- Basic Business knowledge/ understanding of financial markets and products.
- Good customer service, communication and interpersonal skills
- Consistently demonstrates clear and concise written and verbal communication skills
- Knowledge of issue tracking and reporting using tools
- Effectively share information with other support team members and with other technology teams
- Ability to engage senior stakeholders and lead discussions with clear, articulate, and highly assertive communication skills

**Education**
- Bachelor’s/University degree or equivalent experience

**What we Offer**:
We offer our employees a whole host of resources to meet your unique needs, empower you to make healthy decisions, and allow you to choose which benefits suit you and your personal life best.
- Citi Global Benefits

**#FXAPSupport**
- **Job Family Group**:
Technology
- **Job Family**:
Applications Support
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.

View the **EEO Policy Statement**.

View the **Pay Transparency Posting

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