Product Support Analyst

4 weeks ago


Manama, Bahrain Sabre Full time

**Job Title**:Product Support Analyst**:

- Location: Manama, Al Manamah, BH- Remote Options (if applicable):
**Req ID**: 59948

**Job Family**: Contact Center

Sabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas, USA, Sabre operates offices in approximately 60 countries around the world. At Sabre, we make travel happen. Positioned at the center of the business of travel, our platform connects people with experiences that matter in their lives. Today, Sabre is creating a new marketplace for personalized travel. It is our people who develop and deliver powerful solutions that meet the current and future needs or our airline, hotel and travel agency customers. Join our journey

Every day we assist Travel Agencies around the world to solve issues related to the Sabre GDS and Sabre Red 360. We analyze problems, recommend solutions to Travel Agents, and collaborate with internal teams and airlines directly. We do this for partners all over the world
Product Support is a modern organization focused on customers and building good relations with Sabre business partners. Our employees are a truly global, multicultural team.

Great place to work. Great place to grow
For fresh graduates and those with years of experience.
For people interested in technology and for those with expertise in tourism.
We provide multi-skilled, multilingual, cross-functional support to our business partners.

**Job Requirements**:

- Working experience of at least 12 months at an airline or a travel agency using the Sabre system or any other GDS (Amadeus or Galileo)
- Professional fluency in written and spoken English & Arabic.
- Preferred additional language skill (Urdu)
- Ability to analyze and identify key problems and make decisions to solve issues
- Excellent interpersonal and teamwork skills
- Excellent computer skills
- Knowledge of Microsoft Windows OS, knowledge of MAC OS will be valued
- Ability to extend knowledge in the area of new technologies

Disclaimer: The duties and responsibilities described above is not a comprehensive list and additional tasks may be assigned to the employee from time to time. The scope of the job may change as necessitated by business requirements.

**Join our life community at Sabre by following us on Twitter, Facebook and LinkedIn**

LI-HK1

LI-Onsite

**Job Segment**:Help Desk, Information Technology, Technical Support, Technology


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