Coordinator Sales
6 months ago
Role Summary:
We are looking for an operation coordinator with a good logistics background to pursue scaling our multifaceted and dynamic restaurant operations team.
You will also play a role in ensuring our operation capabilities are continuously evolving to meet the ongoing needs of the business and our Talabat GO service by improving food and non-food vendors' performance.
What’s on Your Plate?- Vendor training including installation of talabat system at partner locations- Ensures & improves the restaurant's operation and increases the order acceptance rate, reduces vendor delay- Implement new configurations to support operations- Proactively liaise with Restaurants, investigating and resolving restaurant issues promptly- Identify causes of operational issues as well as symptoms, diagnosis, and cure- Collaborative problem-solving with many different stakeholders in the business:, Account management, Rider Operations, Customer Service, etc- Restaurant Performance Data Analysis & Reporting- Scheduling and carrying out training with new and existing restaurant partners, troubleshooting, and tech replacement- Create and implement programs and projects that promote operational excellence.
What did we Order?- Bachelor’s Degree- 3-4 years experience in operations or logistics. food/grocery tech industry is highly desirable- The ability to quickly adapt to new environments and systems so you can hit the ground running- A highly organized and detail-oriented with an analytical mindset- Advanced Excel and Data Interpretation Skills- Strong communication skills, both written and verbal
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