Dir-spa

2 weeks ago

Manama, Bahrain Marriott International, Inc Full time

**Additional Information**
**Job Number**24203824
**Job Category**Spa
**Location**The Ritz-Carlton Bahrain, Building 173, Road 2803, Manama, Bahrain, Bahrain
**Schedule**Full Time
**Located Remotely?**N
**Position Type** Management

**JOB SUMMARY**

Responsible for managing and supervising all areas of the spa, including its programs, services, hours of operation, facilities and staff. Coordinates the delivery of spa services, including salon, skin care, fitness and wellness, massage, program coordinating, reservations, reception desk and locker room areas. As a department head, directs and works with the management team and hourly employees to successfully execute all spa operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.

**CANDIDATE PROFILE**

**Education and Experience**
- 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the spa, guest services, front desk, sales and marketing, or related professional area.

OR
- 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the spa, guest services, front desk, sales and marketing, or related professional area.

**CORE WORK ACTIVITIES**

**Managing Spa Operations and Budgets**
- Selects vendors for spa retail operations and managing contract agreements.
- Oversees retail product research, product selection and purchasing, product display.
- Manages supply inventories and purchasing control, including uniforms.
- Monitors the spa's actual and projected sales to ensure revenue goals are met or exceeded.
- Maintains cleanliness of spa and related areas and equipment.

**Managing Spa Sales and Marketing Strategy**
- Creates and coordinates special services for groups including group gifting programs, group amenities, group turndown gifts, letters and invitations, creating special spa services for specific groups and spa contract addendum negotiation.
- Develops and Manages spa promotions including gifting programs, gift with purchase, co-op marketing efforts and holiday events.
- Ensures spa services are included in all property-related marketing and advertising.
- Identifies and recommending new products and product enhancements to remain competitive in the market.

**Managing Spa Revenue Management Strategy**
- Monitors and Manages the payroll function.
- Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.
- Manages Spa controllable expenses such guest amenities, linen expense, professional salon products, plants, decorations and paper supplies to achieve or exceed budgeted goals.

**Ensuring and Delivering Exceptional Customer Service**
- Displays leadership in guest hospitality, exemplifying excellent customer service, and creating a positive atmosphere for guest relations.
- Empowers employees to provide excellent customer service.
- Strives to improve service performance.

**Conducting Human Resources Activities**
- Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
- Reviews findings with employees to develop appropriate corrective action, sharing plans with property leadership and ensuring corrective action is taken to continuously improve results.
- Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.
- Develops, implements and maintains a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.
- Administers the performance appraisal process for direct report managers.
- Develops business goals and creates appropriate development plans.
- Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.
- Solicits employee feedback, utilizes an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns.
- Ensures that regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicates expectations, recognizing performance, and producing desired business results.
- Celebrates successes and publicly recognizes the contributions of team members.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality profes

  • Spa Manager

    6 months ago

    Manama, Bahrain Gulf Hotel Bahrain Convention and Spa Full time

    Sets a positive example for guest relations. - Interacts with guests to obtain feedback on product quality and service levels. - Handles guest problems and complaints. - Empowers associates to provide excellent customer service. - Solicits associate feedback, utilizes an “open door” policy and reviews associate satisfaction results to identify and...

  • Spa Service Expert

    1 month ago

    Manama, Bahrain Marriott International, Inc Full time

    **Additional Information** **Job Number**24105036 **Job Category**Spa **Location**Sheraton Bahrain Hotel, 6 Palace Avenue, Manama, Bahrain, Bahrain **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our Spa Specialists play an important role in support of a number of vital Spa functions. At our hotels these associates work to...

  • Spa Therapist

    3 months ago

    Manama, Bahrain Domo Ventures W.L.L. Full time

    **Job Description: Spa Therapist** **About Our Client** Our client is a reputable spa seeking a skilled Spa Therapist to join their team. **Responsibilities**: - Perform various spa treatments, including massages, facials, body scrubs, and wraps. - Provide excellent customer service and ensure client satisfaction. - Maintain a clean and sanitized spa...

  • Spa Manager

    6 months ago

    Manama, Bahrain Manhattan Group Full time

    *Luxury Resort Spa ger Wanted in Al Khobar, - udi Arabia!* We are seeking a seasoned prof - ional Spa Manager for a prestigious - sort in Al Khobar, Saudi Arabia. *Position: Spa Ma - er* *Location: *Al Khobar, Saud rabia *Salary:* $4,000 USD net per month *Responsibilities:* - *Oversee all daily operations of the spa, ensuring a seamless and luxurious...

  • Spa Service Expert

    6 months ago

    Manama, Bahrain Marriott International, Inc Full time

    **Job Number** 24105036 **Job Category** Spa **Location** Sheraton Bahrain Hotel, 6 Palace Avenue, Manama, Bahrain, Bahrain VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our Spa Specialists play an important role in support of a number of vital Spa functions. At our hotels these...

  • Spa Therapist

    8 months ago

    Manama, Bahrain Nordic Holdings Full time

    Preferable lady therapists. - Performing different types of massages, beauty treatments, and wellness therapies. - Maintaining detailed records of massages, treatments, and therapies performed on each spa guest. - Communicating with guests during massages to adjust massage techniques as required. - Resolving guest complaints and reporting any accidents to...

  • Spa Manager

    6 months ago

    Manama, Bahrain Marriott International, Inc Full time

    **Job Number** 24051874 **Job Category** Golf, Fitness, & Entertainment **Location** Sheraton Bahrain Hotel, 6 Palace Avenue, Manama, Bahrain, Bahrain VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for managing and supervising all areas of the spa, including its...

  • Spa Manager

    7 months ago

    Manama, Bahrain Career Maker Full time

    Overseeing the daily operations of the spa, including managing staff and scheduling appointments. - Develop and implement strategies to increase revenue and profitability. - Create and manage budgets and financial reports. - Hire, train, and manage a team of spa professionals. - Ensure that all guests enjoy a truly exceptional spa experience by providing a...

  • Spa Receptionist

    6 months ago

    Manama, Bahrain RAFFLES Full time

    **Company Description** Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as "The Palace of the Secret Garden." With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our...

  • Spa Therapist

    6 months ago

    Manama, Bahrain Purple Patchouli Full time

    Are you a recent graduate or looking for a fresh start in a supportive and exciting environment? Then look no further! We're a well established spa and salon in Bahrain with a 15-year legacy, we source the finest treatments and products from around the world, and seeking talented Spa Therapists to join our growing team! **What you'll do**: - Deliver...

  • Spa Manager

    6 months ago

    Manama, Bahrain Nordic Holdings Full time

    Ensuring that all staff members are properly trained for their positions - Running staff meetings to discuss new products, services, and treatments available at the spa facility - Managing employee relations issues such as resolving conflicts between staff members and scheduling shifts accordingly - Reviewing financial reports to identify trends in spending...

  • Spa Manager

    2 months ago

    Manama, Bahrain Propel Consult Full time

    **Key Responsibilities**: - Oversee daily operations of the salon and spa, ensuring the highest standards of service and customer satisfaction. - Manage and mentor a team of beauty and wellness professionals, fostering a positive and collaborative work environment. - Develop and implement operational policies and procedures to enhance efficiency and service...

  • Female SPA Manager

    2 weeks ago

    Manama, Bahrain Stylos business services Full time

    Role Description: This is a full-time on-site role for a Spa Manager located in Manama. The Spa Manager will be responsible for overseeing the spa's daily operations, managing staff, handling customer inquiries, ensuring quality service, and maintaining a clean and safe environment. Qualifications: Proven experience in a similar role in the spa or...

  • Spa and Recreation Manager

    6 months ago

    Manama, Bahrain Manhattan Group Full time

    **Spa & Recreation Manager - Luxury Five-Star Hotel, Bahrain** Our client manages a prestigious luxury five-star hotel in Bahrain and is currently seeking an experienced Spa & Recreation Manager to oversee their extensive spa and recreation facilities. The sophisticated spa spans three floors, featuring hammams, hydro and relaxation pools, ice baths, a...

  • Spa Therapist

    6 months ago

    Manama, Bahrain AccorHotel Full time

    Company Description Al Areen Palace and Spa by Accor features 78 luxuriously appointed pool villas, 10,000 sq meters of SPA with a unique Rain Forest and Ice igloo system. Awaken your senses by trying thoughtfully prepared savoury dishes from our fine dining restaurants. The resort is a perfect retreat which spans over 131,000 sq. meters with traditional...

  • Spa Manager

    6 months ago

    Manama, Bahrain Premier Hotel Juffair Full time

    **Overseeing daily operations, customer service, staff work schedules, cashiering, maintenance and administrative operations. The Manager is also expected to guide employees to find new ways to generate revenue and enhance the customer experience.** **Strictly looking for someone who is having Bahrain market experience only.** **Only looking for Moroccan...

  • Spa Attendant Supervisor

    6 months ago

    Manama, Bahrain Marriott International, Inc Full time

    **Job Number** 24023295 **Job Category** Housekeeping & Laundry **Location** The Ritz-Carlton Bahrain, Building 173, Road 2803, Manama, Bahrain, Bahrain VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Under the guidance of the Spa Management and within the limits of the Spa policies,...

  • Attendant - Female Spa

    6 months ago

    Manama, Bahrain Marriott International, Inc Full time

    **Job Number** 24038008 **Job Category** Spa **Location** The Ritz-Carlton Bahrain, Building 173, Road 2803, Manama, Bahrain, Bahrain VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management ***: Under the guidance of Spa Attendant Supervisor, Spa Management and within the limits of the Spa...

  • Sr. SPA Therapist

    6 months ago

    Manama, Bahrain RAFFLES Full time

    **Company Description** Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as "The Palace of the Secret Garden." With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our...

  • Spa Therapist

    3 months ago

    Manama, Bahrain Career Maker Full time

    Looking for Spa Therapist for a leading hotel in Bahrain.