Front Office Receptionist-female
4 months ago
**Summary of Duties and Responsibilities**
- Welcome guests upon arrival with courtesy and professionalism.
- Be the first line of defense to handle guest queries and resolve issues in a timely and professional manner.
- Monitor guest feedback and make recommendations for improvements or new products or services to meet guest needs.
- Check-out guests efficiently and courteously according to established standards and procedures
- Promote SBEC to guests by highlighting program benefits, and assisting with queries and enrolment.
- Project courtesy, hospitality and professional behaviour with guests and fellow colleagues at all times.
- Maintain a complete understanding of the Hotel’s policy relating to fire, safety and health, and ensure all precautions are taken to safeguard against incidents for areas under your supervision.
Application Question(s):
- Do you have hotel experience for at least 1 year?
Application Deadline: 01/05/2024
Expected Start Date: 01/06/2024
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