Restaurant Supervisor
8 months ago
You will be responsible for ensuring that our guests receive outstanding service while maintaining high standards of quality and cleanliness.
**Responsibilities**:
- Supervise and coordinate restaurant staff activities to ensure efficient operations
- Train and mentor team members to deliver exceptional service and uphold brand standards
- Assist in hiring and onboarding new staff
- Manage inventory, including ordering and stock control
- Handle customer inquiries, concerns, and complaints professionally
- Ensure compliance with health and safety regulations
- Oversee opening and closing procedures, including cash handling and reconciliation
- Collaborate with the management team to develop and implement strategies for improving service and increasing profitability
- Maintain high standards of quality control in food preparation and presentation
- Foster positive guest relations by anticipating needs and addressing concerns promptly
- Assist in creating and managing staff schedules to ensure adequate coverage
- Provide regular feedback and performance evaluations for staff members
- Stay informed about menu offerings and promote specials and promotions
- Monitor sales trends and implement revenue management strategies
- Act as a mediator in resolving conflicts between staff members
- Engage with the local community through participation in events and initiatives
**Qualifications**:
- Previous experience in a supervisory role within the restaurant industry
- Strong leadership and communication skills
- Excellent customer service skills with a focus on guest satisfaction
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Knowledge of food safety and sanitation regulations
- Flexible schedule, including evenings, weekends, and holidays
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