F&b Supervisor
7 days ago
**Summary of Duties and Responsibilities**
- Assist in the coordination of tasks and operations of the Outlet.
- Project courtesy, hospitality and professional behaviour across your department at all times with guests and fellow colleagues, and ensure Line Employees exercise the same levels of professionalism and courtesy.
- Review reservations to ensure high levels of utilisation without risking overbookings.
- Review reservations to manage those requiring special attention.
- Ensure all Hotel guests are greeted and assisted according to established standards and procedures.
- Handle VIP guests as required.
- Spot check items served in the Outlet to ensure they meet established standards and procedures.
- Assist with the arrangement of buffets to ensure proper set up, display and service.
- Oversee the Room Service function including order taking, inspection and dispatch as appropriate.
- Monitor guest feedback and make recommendations for improvements or new products or services to meet guest needs.
- Be available to address issues with regard to charge disputes and discrepancies when required.
- Conduct routine inventory taking to ensure stock levels for operating equipment and other items are up to par for your department.
- Must have at least 1 year hotel experience or equivalent.
- College Education or relevant certificate in the field of expertise.
**Job Types**: Full-time, Permanent
**Job Types**: Full-time, Permanent
Application Question(s):
- Do you have hotel experience for at least 1-2 years?
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