
Customer Experience Lead
2 days ago
The Assistant Manager will be responsible for supporting the Shop/Department Manager in maintaining high standards of customer service. Key responsibilities include:
- Communicating sales plans to the team and monitoring their performance.
- Assigning tasks and assisting in scheduling for Sales Associates, Cashiers, and Coordinators.
- Greeting customers and ensuring they receive timely service from shop staff.
- Reporting operational issues and handling customer complaints in a timely manner.
- Maintaining inventories and ordering products to ensure effective stock management.
- Motivating team members and providing training and development support to optimize sales results.
To be successful as an Assistant Manager, you should have:
- A Bachelor's Degree.
- 1-2 years of experience in a managerial role, with retail experience preferred.
- Good product knowledge and understanding of store operating procedures.
- Proficiency in MS Office.
- Fluency in English.
- Deep product knowledge across all departments.
-
Customer Experience Director
2 days ago
Manama, Manama, Bahrain RESO Full timeAbout Us:At RESO, we are committed to delivering exceptional customer experiences and operating with operational excellence. We are seeking a highly skilled Customer Experience Director to lead our customer experience initiatives.Responsibilities:• Develop and implement strategies to improve customer satisfaction and loyalty• Lead and motivate a team of...
-
Customer Experience Specialist
3 days ago
Manama, Manama, Bahrain Zain Bahrain Full timeAbout the RoleAs a Customer Experience Specialist at Zain Bahrain, you will play a vital part in ensuring that our customers receive exceptional service. Your primary responsibility will be to sell and promote our services to existing and new customers, while also handling customer inquiries and resolving any issues that may arise.Main Responsibilities:-...
-
Customer Experience Coordinator
6 days ago
Manama, Manama, Bahrain Client of Domo Ventures W.L.L. Full timeWe are looking for a highly motivated Floor Supervisor to join our team at the Client of Domo Ventures W.L.L.About the Role:This is an exciting opportunity to lead our restaurant operations and drive customer satisfaction.Key Responsibilities:Develop and implement strategies to improve customer experience.Manage restaurant staff to ensure excellent service...
-
Digital Customer Experience Director
11 hours ago
Manama, Manama, Bahrain RESO Full timeDigital Customer Experience DirectorWe are seeking a highly skilled Digital Customer Experience Director to join our team at RESO. As a key member of our Digital & Marketing department, you will be responsible for leading the development and execution of digital customer experiences.The ideal candidate is passionate about enhancing customer interactions...
-
Customer Experience Ambassador
20 hours ago
Manama, Manama, Bahrain Raffles Full timeJob Description:We are seeking a skilled Customer Experience Ambassador to join our Raffles team. As a Customer Experience Ambassador, you will play a critical role in delivering exceptional guest experiences and ensuring seamless interactions throughout their stay.Key Responsibilities:Champion the arrival and departure experience of guests, ensuring timely...
-
Customer Experience Coordinator
2 days ago
Manama, Manama, Bahrain Domo Ventures W.L.L. Full timeDomo Ventures W.L.L. seeks a Customer Experience Coordinator to oversee restaurant operations and drive customer satisfaction.About the Position:Develop and implement strategies to improve operational efficiency and customer satisfaction.Supervise and train restaurant staff to deliver exceptional customer service.Ensure all kitchen operations meet health and...
-
Customer Experience Expert
6 days ago
Manama, Manama, Bahrain Independent Food Company Full timeResponsibilitiesPresent menus to guests, make recommendations, and address any questions or concerns they may have.Handle customer complaints in a professional and timely manner.Collaborate with colleagues to ensure seamless service delivery.Represent the company's brand in a positive and respectful manner at all times.RequirementsExcellent communication and...
-
Customer Experience Manager
2 days ago
Manama, Manama, Bahrain RESO Full timeAs a Customer Experience Manager, you'll be responsible for ensuring every guest feels welcome, valued, and cared for during their visit to our restaurants and cafes. Your role will involve building strong relationships with our guests, colleagues, and stakeholders, and providing solutions that exceed their expectations.At RESO, we're passionate about...
-
Customer Experience Specialist
1 day ago
Manama, Manama, Bahrain RESO Full timeIntroductionDamas Jewellery is the premier jeweller in the Middle East, proudly serving the region since 1907. With over 150 stores and a team of over 1200 professionals, we offer an extensive selection of luxurious jewellery pieces from prominent international brands and our own proprietary collections.Our CultureWe foster a culture of diversity and...
-
Customer Experience Associate Role
11 hours ago
Manama, Manama, Bahrain RESO Full timeAbout RESOWe make dreams come true by combining creative cake decorations with personalized touches. Our goal is to turn every celebration into an extraordinary memory.Role Overview:Assist customers via chat and phone, ensuring a seamless cake customization process.Guide users through our app, answering questions and providing product...
-
Business analyst – customer experience
3 weeks ago
Manama, Manama, Bahrain Unity Infotech Full timeThe Business Analyst will report to the EPMO unit and be responsible for documenting current("As-Is") customer journeys and analyzing them to recommend enhanced customer journeysacross multiple business units, including Retail, Retail Digital, SMEs, Corporate, and Commercial portfolios. This position requires a deep understanding of business...
-
Sales and Customer Experience Associate
4 days ago
Manama, Manama, Bahrain Robinson & Co Full timeAt Robinson & Co, we're committed to delivering exceptional customer experiences across all our stores. We're looking for a Sales Assistant who can help us achieve this goal by generating sales and providing top-notch service to our customers.About UsWe're a dynamic retail company with a rich history dating back to the 1930s. Today, we operate in over 20...
-
Customer Service Representative
3 days ago
Manama, Manama, Bahrain Zain Bahrain Full timeAt Zain Bahrain, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. This role is an excellent opportunity for students who are looking to gain valuable work experience while studying.About the RoleThe primary objective of this position is to provide exceptional customer service by...
-
Store Operations Manager
3 days ago
Manama, Manama, Bahrain Majid Al Futtaim Full timeAbout UsMajid Al Futtaim Holding is a leading regional developer and operator of shopping malls, retail, communities, entertainment, and leisure facilities across the Middle East, Africa, and Central Asia. Our portfolio includes Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, and Vox Cinemas.Job Title: Assistant Store...
-
Retail and Customer Experience Leader
2 days ago
Manama, Manama, Bahrain Chalhoub Group Full timeAbout Our TeamWe are looking to build a world-class team to fuel the next stage of our growth, from physical retail through to supply chain and customer loyalty.As a Senior Store Executive - Beauty & Fashion, you will play a key role in driving the store business, building a base of loyal VIP customers, and managing the team to ensure full adherence to the...
-
Director of Customer Experience
5 days ago
Manama, Manama, Bahrain Domo Ventures W.L.L. Full time**Requirements:**To be successful in this role, you will need:A degree in Hospitality, Management, or a related field.3-5 years of experience in a similar role.Strong communication and leadership skills.**What We Offer:**A competitive salary package.A dynamic and supportive work environment.Ongoing training and development opportunities.
-
Culinary Experience Curator
2 days ago
Manama, Manama, Bahrain RESO Full timeWe believe in creating a work environment where individuals can thrive and grow. At RESO, we recognize the importance of creating memorable experiences for our guests and residents, and we strive to do so through a commitment to luxury and genuine heart.The Role: Wine Director LeadIn this iconic destination, we seek a highly skilled Wine Director Lead to...
-
Customer services
2 weeks ago
Manama, Manama, Bahrain Clarendon Parker Bahrain Full timeThe Counter Agent is responsible for answering customer inquiries both over the phone and across the counter, ensuring that collection and deliveries of shipments are processed as per network standards and providing a competent, courteous, efficient and proactive point of contact for customers both internal and external. The agent is also responsible for...
-
Ticketing and Experience Lead
6 days ago
Manama, Manama, Bahrain Supertech Group Full timeAbout the RoleThis is an excellent opportunity for a highly motivated individual to join our team as an Event Ticketing Operations Manager. You will be responsible for overseeing ticketing operations, building sales momentum, and fostering strong client relationships. If you have a passion for events, communication, and problem-solving, we encourage you to...
-
Brand Experience Lead
4 days ago
Manama, Manama, Bahrain RESO Full timeWhat We OfferWe offer a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off. You will also have access to ongoing training and development opportunities to help you grow your career.Our company culture is built around:Collaboration and teamwork.Continuous learning and development.Innovation and creativity.