Sales and Customer Experience Associate

3 days ago


Manama, Manama, Bahrain Robinson & Co Full time

At Robinson & Co, we're committed to delivering exceptional customer experiences across all our stores. We're looking for a Sales Assistant who can help us achieve this goal by generating sales and providing top-notch service to our customers.

About Us

We're a dynamic retail company with a rich history dating back to the 1930s. Today, we operate in over 20 countries across the Middle East, Asia, and Africa, employing over 35,000 people. Our diverse business interests span automotive, financial services, real estate, retail, and healthcare, making us one of the most diversified regional businesses headquartered in Dubai.

We partner with over 200 of the world's most admired brands, upholding values that prioritize respect, excellence, collaboration, and integrity. By enriching the lives and aspirations of our customers every day, we strive to be a force for good in the communities we serve.

The Role

This role is responsible for driving sales growth and delivering an unparalleled customer experience. As a Sales Assistant, you'll work closely with the store management team to ensure a seamless shopping experience for our customers.

Duties and Responsibilities
  • Create a clean and organized store environment that showcases our products in the best possible light.
  • Develop a positive first impression for our customers through your friendly demeanor and adherence to our dress code.
  • Greet customers promptly and engage them with relevant product information to enhance their shopping experience.
  • Thank customers sincerely as they exit the store, inviting them to return.
  • Provide quality service in the fitting rooms, ensuring prompt follow-up and maintaining cash wrap cleanliness.
  • Efficiently manage the cash wrap, offer gift cards, and capture customer information in our database.
Requirements

To succeed in this role, you'll need:

  • A minimum of 2 years' experience in sales, marketing, and operations, preferably in the fashion industry.
  • In-depth knowledge of market trends, brand positioning, and competitor analysis.
  • Ability to stand for extended periods (at least 8 hours) and perform tasks that may require heavy lifting.

If you possess these skills and are passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity to join our team.


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