IT Support Specialist for Enterprise Networks

13 hours ago


Manama, Manama, Bahrain Leidos Full time

About the Job

The Defense Group of Leidos has an exciting opportunity for a Field Service Support Specialist to support efforts for the OCONUS Enterprise Network (ONE-Net) portion of the NGEN-R Service Management, Integration, and Transport (SMIT) contract located in Manama, Bahrain.

As a Field Service Support Specialist, you will perform Tier I/II duties at NSA Bahrain and supported locations to include remote locations throughout Bahrain. Your responsibilities will include coordinating maintenance and restoration activities with TNOSC and LNSC leadership, planning and implementing network security measures, and providing continuous support on duty or on-call to respond to Government trouble tickets.

Responsibilities

  • Coordinate all maintenance and restoration activities with TNOSC and LNSC leadership
  • Plan, coordinate, and implement network security measures through manual configuration, installation of patches, or application of scripts to protect data, software, and hardware
  • Participate in technical exchanges as required
  • Provide technical and operational input to Regional Change Review activities
  • Provide continuous support on duty or on-call to respond to Government trouble tickets
  • Perform on-site maintenance, installations/de-installations, or relocations of workstation equipment and software
  • Configure workstations for proper user access to systems
  • Provide transport of unclassified or classified HW to and from remote customer locations
  • Provide remote operations and maintenance support for current and future remote locations
  • Deploy and support ONE-Net classified and unclassified data seats, and associated network equipment
  • Assist with One-Net migrations, system refresh, and deployments
  • Develop or modify site administration documentation
  • Configure and deploy printers in accordance with applicable Security Technical Implementation Guides (STIGs)


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