Dynamics 365 CRM Solutions Consultant
1 week ago
Overview of Job Role
The ideal candidate will possess extensive knowledge and experience in MS Dynamics CRM, including administration, configuration, customization, and development. They will be responsible for managing our CRM system, ensuring its smooth operation, and providing high-quality support to our end-users.
Responsibilities
- Manage and maintain MS CRM system, including administration, configuration, and customization
- Develop custom components and manage code reviews
- Design and implement system enhancements, such as screen, report, and plugin development
- Perform system upgrades and apply necessary patches
- Ensure seamless integration with external applications, including SMS systems, third-party mobile apps, custom-developed applications, and online client statement systems
- Act as SQL DBA and oversee integration of MS SQL and Oracle DB
- Develop and maintain reporting services (MIS Reporting)
- Support project management efforts related to CRM and provide end-user assistance
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