Hospitality Operations Coordinator

24 hours ago


Manama, Manama, Bahrain Domo Ventures W.L.L. Full time

Are you a motivated and results-driven individual looking for a new challenge?

We are seeking a talented and experienced Head Receptionist to join our team at Domo Ventures W.L.L.

As a key member of our Front Office team, you will be responsible for leading and motivating a team of Receptionists to deliver exceptional guest experiences.

Responsibilities will include:

  1. Leading, managing, and motivating a team of Receptionists to deliver outstanding service
  2. Overseeing all aspects of the guest experience, from check-in to check-out, ensuring seamless and memorable interactions
  3. Managing daily operations, including scheduling, staffing, and inventory control
  4. Collaborating with the Sales team to generate group bookings and increase revenue
  5. Providing ongoing training and development opportunities for the Reception team
  6. Handling guest complaints and inquiries promptly and professionally

Qualifications include:

  1. Proven experience in a supervisory or management role within the hospitality industry
  2. Strong interpersonal and communication skills, both verbal and written
  3. Excellent organizational and time management skills
  4. Ability to work under pressure and manage multiple tasks simultaneously
  5. Proficiency in relevant software (e.g., reservation systems, POS)
  6. A passion for providing exceptional customer service and a commitment to delivering memorable experiences


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