Service Dispatch Team Lead

2 days ago

Manama, Manama, Bahrain RESO Full time

About the Job:

This is a unique opportunity for a skilled Field Service Dispatcher to join our global team, working closely with the Supervisor Travel & Assignments and Field Service Operational Management.

Main Tasks and Responsibilities:

  • Manage field service assignments, ensuring timely mobilization of personnel and adherence to deadlines.
  • Coordinate manpower and resource logistics, including all-round travel arrangements for individuals and large groups.
  • Ensure compliance with legal immigration requirements worldwide, including timely coordination and management of visas and work permits.
  • Administer HSE, QA, and HR documentation via portals, ensuring effective document administration for compliance purposes.
  • Plan and oversee the renewal and validity of personnel documentation, ensuring proactive tracking, reviewing, and planning.
  • Support resources scheduling and planning to optimize field service operations.
  • Maintain effective communication with field personnel and management, primarily through remote channels.
  • Ensure alignment with customer requirements, including detailed preparation and coordination of documentation for site access.

Required Competencies:

  • Proven experience in logistics, dispatch, or a similar coordination role, preferably in a field service or industrial setting.
  • Strong organizational skills with the ability to handle logistics for both small and large-scale operations.
  • Knowledge of global immigration requirements, including visa and work permit processes.
  • Proficiency in managing and administering HSE, QA, and HR documentation through online portals.
  • Exceptional attention to detail, particularly in tracking and renewing personnel documentation.
  • Excellent communication skills, with the ability to effectively manage remote interactions with diverse teams and clients.
  • Proficiency in using digital tools for scheduling, planning, and documentation management.
  • Ability to solve problems and work efficiently under pressure to meet deadlines.
  • Flexibility to adapt to dynamic operational needs and changing priorities.

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