Guest Experience Manager
5 days ago
Key Responsibilities
- Assign and instruct team members in details of work
- Manage front desk operations, including daily tasks, room and rate availability, and decision-making
- Assist team members with questions or requests
- Resolve customer complaints by conducting thorough investigations and providing effective resolutions
- Prepare and conduct daily pre-shift meetings
- Perform other duties assigned by the Front Office Manager or Assistant Front Office Manager
- Respond promptly to guest requests for a supervisor or manager
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Guest Experience Manager
13 hours ago
Manama, Manama, Bahrain Domo Ventures W.L.L. Full timeWe are seeking a passionate and detail-oriented individual to join our client as a Guest Relation Manager. In this role, you will play a pivotal part in ensuring exceptional guest experiences by championing their satisfaction through every touchpoint of the guest journey.Key ResponsibilitiesDevelop and implement initiatives to consistently exceed guest...
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Guest experience expert
2 weeks ago
Manama, Manama, Bahrain RESO Full timeJob Number: 25033435 Job Category: Rooms & Guest Services Operations Location: The Ritz-Carlton Bahrain, Building 173, Road 2803, Manama, Bahrain, Bahrain Schedule: Full Time Located Remotely? NPosition Type: Non-Management Position Summary Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that...
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Guest Experience Coordinator
2 hours ago
Manama, Manama, Bahrain Royal Saray Resort Full timeWelcome to Royal Saray ResortWe are seeking a highly skilled and dedicated individual to join our team as a Guest Experience Coordinator. As a member of our resort staff, you will be responsible for providing exceptional service to our guests, ensuring their needs are met, and exceeding their expectations.Key AccountabilitiesAnticipate and meet the needs of...
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Chief of Guest Experience
1 day ago
Manama, Manama, Bahrain Sofitel Mumbai BKC Full timeSofitel Mumbai BKC is seeking a strategic leader to drive excellence in Housekeeping operations and guest satisfaction.Role OverviewLead and manage Housekeeping staff to achieve high levels of cleanliness and quality.Develop and implement strategies to improve guest satisfaction and loyalty.Create and deliver training programs to enhance staff performance...
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Guest experience expert
4 weeks ago
Manama, Manama, Bahrain RESO Full timeJob Number: 24217723 Job Category: Rooms & Guest Services Operations Location: The Ritz-Carlton Bahrain, Building 173, Road 2803, Manama, Bahrain Schedule: Full Time Located Remotely? NPosition Type: Non-Management Position Summary Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is...
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Guest Experience Specialist
5 days ago
Manama, Manama, Bahrain RESO Full timeWe are seeking a Guest Experience Specialist to join our team at RESO. As a Guest Experience Specialist, you will be responsible for evaluating the guest experience at luxury hotels, providing actionable data to help them improve their customer service.About UsRESO is a company committed to providing high-quality feedback to our clients through ongoing...
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Guest Experience Professional
2 hours ago
Manama, Manama, Bahrain RESO Full timeJob Description:We are seeking an experienced Guest Experience Professional to join our team at RESO. In this role, you will be responsible for creating memorable experiences for our guests, from the initial greeting to the final farewell. Your attention to detail, ability to multitask, and passion for delivering exceptional service make you an ideal...
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Luxury Guest Experience Specialist
4 days ago
Manama, Manama, Bahrain The Ritz-Carlton Full timeJob DescriptionWe are seeking a skilled Luxury Guest Experience Specialist to join our team at The Ritz-Carlton. In this role, you will be responsible for delivering exceptional service to our guests, ensuring that every interaction is memorable and unique.You will take the initiative to deliver a wide range of services, including setting tables,...
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Guest Relations Manager
14 hours ago
Manama, Manama, Bahrain Domo Ventures W.L.L. Full timeWe are seeking a passionate and detail-oriented individual to join our client as a Guest Relation Manager. In this role, you will play a pivotal role in ensuring exceptional guest experiences, fostering a collaborative team environment, and driving continuous improvement.Key AccountabilitiesChampion guest satisfaction by overseeing all aspects of the guest...
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Luxury Guest Experience Specialist
6 days ago
Manama, Manama, Bahrain The Ritz-Carlton Full timeAbout The Ritz-Carlton">We are a global leader in luxury hospitality, dedicated to creating exceptional experiences for our guests. Our commitment to excellence is driven by our Employee Promise, Credo, and Service Values.Job DescriptionDeliver memorable guest experiences through proactive service and attention to detail.Maintain the highest standards of...
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Manama, Manama, Bahrain RESO Full timeJob OverviewWelcome to RESO, where we strive to deliver unparalleled guest experiences. As a Guest Experience Expert, you will be at the forefront of our mission, crafting memorable moments for every individual who walks through our doors.We are seeking an Expert Host for Exceptional Guest Experiences, someone who embodies the essence of hospitality and...
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Personalized Guest Service Manager
2 hours ago
Manama, Manama, Bahrain Royal Saray Resort Full timeCompany OverviewRoyal Saray Resort is a luxurious resort located in the vibrant Al Seef District of Manama, offering a unique open sea experience at its lobby. The resort features 85 rooms and suites with private balconies overlooking the Arabian Sea or city views.Job ResponsibilitiesProvide personalized and anticipatory service to guestsManage guest...
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Housekeeping Professional
6 days ago
Manama, Manama, Bahrain Sofitel Mumbai BKC Full timeAt Sofitel Mumbai BKC, we're passionate about creating unforgettable moments for our guests. As a Housekeeping Attendant, you'll play a vital role in ensuring that every guest room is a haven of comfort and relaxation.What We OfferA supportive environment where you can grow and develop your skillsThe opportunity to be part of a diverse team that values...
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Hospitality Team Member
6 days ago
Manama, Manama, Bahrain RESO Full timeAbout RESOAt RESO, we are a global fashion and lifestyle retail conglomerate driven by innovation and customer satisfaction. With over 1750 stores across four continents, employing 17,000 multicultural staff, our mission is to deliver exceptional guest experiences through personalized service, quality products, and seamless transactions.The RoleWe are...
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Restaurant Team Member
3 days ago
Manama, Manama, Bahrain Domo Ventures W.L.L. Full timeAbout Our ClientOur client is a chain of restaurants dedicated to delivering exceptional dining experiences. They strive to create a pleasant and memorable atmosphere for their guests.
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Guest Service Executive
5 days ago
Manama, Manama, Bahrain RESO Full timeA Guest Service Executive supervises the Front Office Team (Guest Service Agents, Operators and Bell Attendants) to ensure that our Guests receive an exceptional experience from check-in through check-out.What will I be doing?As a Guest Service Executive, you are part of the Front Office Team which is the main connection between Guests, the Hotel and the...
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Guest arrival expert
3 weeks ago
Manama, Manama, Bahrain RESO Full timeAdditional Information Job Number: 25032609 Job Category: Rooms & Guest Services Operations Location: The Ritz-Carlton Bahrain, Building 173, Road 2803, Manama, Bahrain, VIEW ON MAPSchedule: Full Time Located Remotely? NPosition Type: Non-Management Position Summary First impressions are everything. When guests arrive at our hotels, we want that impression...
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Guest Arrival Expert
1 week ago
Manama, Manama, Bahrain RESO Full timeAdditional InformationJob Number: 25032609Job Category: Rooms & Guest Services OperationsLocation: The Ritz-Carlton Bahrain, Building 173, Road 2803, Manama, Bahrain, VIEW ON MAPSchedule: Full TimeLocated Remotely? NPosition Type: Non-ManagementPosition SummaryFirst impressions are everything. When guests arrive at our hotels, we want that impression to be...
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Luxury Guest Ambassador
6 days ago
Manama, Manama, Bahrain Gulf Air Group Full timeAbout the RoleThe Luxury Guest Ambassador is responsible for delivering exceptional guest experiences, ensuring a warm and welcoming atmosphere that makes every visitor feel valued and appreciated.This role involves being responsive to guest feedback and requests, fostering an inclusive environment where guests feel comfortable and at ease. The Ambassador...
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Guest Services Coordinator
4 days ago
Manama, Manama, Bahrain RESO Full timeOur CultureWe strive to create a culture of trust, support, and acceptance, where everyone feels valued and respected. As a Front Desk Agent, you will be an integral part of this mission, working collaboratively with colleagues to deliver exceptional guest experiences.Your Impact:Contribute to a positive and inclusive work environmentDevelop strong...