Guest Experience Manager

5 days ago


Manama, Manama, Bahrain RESO Full time

Key Responsibilities

  • Assign and instruct team members in details of work
  • Manage front desk operations, including daily tasks, room and rate availability, and decision-making
  • Assist team members with questions or requests
  • Resolve customer complaints by conducting thorough investigations and providing effective resolutions
  • Prepare and conduct daily pre-shift meetings
  • Perform other duties assigned by the Front Office Manager or Assistant Front Office Manager
  • Respond promptly to guest requests for a supervisor or manager


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