FFSP Operations Coordinator
1 week ago
Job Summary
RESO is seeking a skilled Customer Service/Administrative Support Specialist to join our team. As a key member of our operations team, you will provide critical support to our customers and staff, ensuring the highest level of care and service.
Main Responsibilities:
- Customer Service: Provide general information and referrals to military and community resources, as well as enroll and schedule customers in briefs, workshops, classes, and individual appointments.
- Administrative Services: Support administrative tasks such as correspondence, data entry, and travel arrangements, as well as manage files and prepare reports.
- Emergency Response: Participate in emergency preparedness and response activities, ensuring all related services are documented accurately.
Requirements:
- Education: High school diploma or GED required.
- Experience: Demonstrated customer service experience, with working knowledge of computers and office automation software.
- Skills: Strong organizational skills, effective communication skills, both oral and written, and the ability to handle multiple tasks simultaneously.
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