Microsoft Dynamics CRM Business Analyst
5 days ago
About RESO
RESO is a dynamic organization dedicated to delivering exceptional solutions in the realm of customer relationship management. As a leader in the industry, we strive to empower our clients through innovative technology.
Job Description
We are seeking an experienced Microsoft Dynamics CRM professional to join our team. The successful candidate will be responsible for managing and developing our MS CRM system, ensuring seamless integration with other applications and providing top-notch support to our end-users.
Key Responsibilities:
- Administration and configuration of MS CRM
- Custom component development and code review
- Development of screens, reports, plugins, and other system enhancements
- System upgrades and patching
- Integration management with SMS systems, third-party mobile apps, custom-developed applications, and online client statement systems
- Act as SQL DBA and manage MS SQL and Oracle DB integration
- Reporting Services (MIS Reporting) and report development/modification
- Project management related to CRM and end-user support
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