Enterprise CRM Architect

3 days ago


Manama, Manama, Bahrain RESO Full time

At RESO, we are seeking a seasoned professional to drive the design and implementation of enterprise-level CRM and billing solutions using Microsoft Dynamics 365. As a Certified Enterprise CRM Architect, you will be responsible for leading cross-functional teams in delivering scalable and high-performance solutions that meet the evolving needs of our business.

About the Role:

  1. Develop and implement comprehensive Microsoft Dynamics 365 CRM and Billing strategies to drive business growth and customer satisfaction
  2. Leverage expertise in integration patterns, RESTful APIs, and SOAP to ensure seamless interactions with ERP systems, payment gateways, and customer portals
  3. Collaborate with development teams to design, develop, and deploy custom plugins, workflows, and configurations within Dynamics 365
  4. Prioritize and manage multiple projects simultaneously, ensuring timely delivery and adherence to quality standards
  5. Conduct regular system health checks, troubleshoot performance issues, and oversee system upgrades and patches to maintain high availability and security

Requirements:

  1. Bachelor's or Master's degree in Computer Science, Information Technology, or related field
  2. 8+ years of experience in designing and implementing Microsoft Dynamics 365 CRM and Billing solutions
  3. Expert-level knowledge of C#, .NET, JavaScript, SQL Server, and Azure platforms
  4. Familiarity with Agile methodologies (Scrum, SAFe) and DevOps practices for CI/CD pipeline automation and deployment management
  5. Strong problem-solving and leadership skills to guide teams and drive project success


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