Senior Manager of Digital Transformation

2 days ago

Manama, Manama, Bahrain beBeeLeader Full time 90,000 - 120,000
Job Overview

The New Core Centre of Excellence Lead will be responsible for overseeing the strategic, governance, and technical aspects of the New Core (i.e., Temenos) and its ecosystem within the Bank.

This role involves managing the end-to-end delivery, optimization, integration, and ongoing evolution of the Temenos platform to ensure alignment with technology standards, business requirements, regulatory requirements, and best practices.

Additionally, the job holder will work closely with various stakeholders to support the wider technology strategy and respective needs of the business and support functions.

Key Responsibilities
  1. Strategic Oversight:
  • Lead strategic planning and execution for the Temenos ecosystem, ensuring alignment with the Bank's overall technology and business strategy.
  • Collaborate with IT leadership to ensure functionalities meet evolving business needs and integrate smoothly with the IT ecosystem.
  • Develop annual strategic plans for platform maintenance, upgrades, and new implementations.
  1. Governance and Compliance:
  • Maintain a framework for system usage, configuration, and customization best practices.
  • Ensure compliance with IT architecture and security standards, including cybersecurity regulations.
  1. Technical Leadership:
  • Oversee architecture, development, and integration activities related to Temenos.
  • Support troubleshooting, system enhancements, and incident resolution.
  • Ensure accurate integration of Temenos Data Hub across systems.
  1. Vendor Management:
  • Act as primary contact for third-party vendors managing the platform.
  • Monitor SLAs and KPIs, manage vendor hours, and coordinate vendor steering committees.
  1. Collaboration and Stakeholder Management:
  • Work with Data Protection Officers and Security teams to ensure data privacy and security.
  • Establish architecture standards and support data-driven initiatives.
  • Coordinate with IT Delivery, PMO, and Service Management for change planning and implementation.
  1. Leadership and People Management:
  • Lead and develop the CoE team, fostering a culture of diversity, inclusion, and excellence.
  • Set objectives, monitor performance, and support team growth.
  • Collaborate with HR for recruitment and onboarding.
Requirements
  • Proven experience in large-scale system implementations, upgrades, and migrations in banking.
  • Extensive experience with Temenos core banking platforms (T24, Infinity, TDH).
  • Strong understanding of banking operations and cloud infrastructure management.
  • Vendor management expertise, including SLAs and contractual obligations.
  • Experience with ITSM frameworks like ITIL.

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