Telesales Team Manager
2 weeks ago
We are looking for a seasoned sales professional to lead our telesales team and drive sales growth.
About the RoleThis is an exciting opportunity for a Team Leader to join our organization and take charge of maximizing sales operations effectiveness.
Main Responsibilities and Duties- Maximize sales operations effectiveness by generating high-quality leads and motivating the team to meet targets and profitability goals.
- Develop and implement effective telesales strategies for new sales, upgrades, and contract renewals.
- Manage individual and team sales funnels to optimize sales performance.
- Pursue new business opportunities within the SME segment and build relationships with key clients and influencers.
- Track sales activity using Excel spreadsheets and maintain accurate records of sales and activity reports.
- Adhere to company policies and procedures, managing employee relations and absence.
- Set examples for Sales Advisors in areas of personal character and work habits.
- Use initiative to follow up on opportunities and manage the database to drive sales growth.
- Work closely with the marketing team to achieve sales objectives and negotiate commercial terms within set guidelines.
- Contribute to team performance by sharing best practice ideas and handle complaints and escalate issues promptly.
Candidates must hold a Bachelor's degree in Business, Marketing, or a related field and possess prior experience in telesales or call center operations.
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