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Hospitality Ambassador for Exceptional Guest Experiences

3 weeks ago

Manama, Manama, Bahrain Movenpick Full time

**About the Role:**

We are seeking a highly skilled and passionate Hospitality Ambassador to join our team at Movenpick. As a key member of our hospitality team, you will play a vital role in creating memorable experiences for our valued guests.

**Key Responsibilities:**

  • Welcome guests warmly into our business, ensuring they feel welcome and cared for from the moment they arrive.
  • Live our values of Service, Teamwork, Ambition, Responsibility, and Solutions, demonstrating a genuine passion for delivering exceptional service.
  • Work collaboratively with colleagues to provide efficient and dynamic service, exceeding guest expectations at every turn.
  • Deliver an outstanding quality experience across leisure, food, and beverage, showcasing your knowledge and expertise in these areas.
  • Provide an excellent level of service through proactive selling, highlighting our unique offerings and promotions.
  • Maintain immaculate operational standards in all areas of food & beverage, adhering to the highest safety and sanitation policies when handling food and beverage.
  • Familiarize yourself with beverage lists and promotions, as well as all menu items, garnishes, contents, and preparation methods.

**Qualifications and Skills:**

  • Possess a positive attitude and a proven track record of success in a hospitality role.
  • Demonstrate experience working in a fast-paced Food & Beverage environment, with a focus on delivering unrivaled customer experiences.
  • Show a natural ability to build lasting relationships with our customers, understanding their needs and preferences.
  • Be comfortable with change and able to adapt to new ways of working, embracing opportunities to grow and develop within the company.
  • Have strong communication skills, with the ability to work effectively in a team environment.
  • Must be fluent in English.