Ambassador of Guest Experience
4 days ago
Job Description
We are seeking a highly motivated and customer-focused individual to join our team as a Guest Arrival Expert. As an Ambassador of Guest Experience, you will be responsible for delivering exceptional service to our guests, ensuring their stay with us is memorable and unique from start to finish.
Key Responsibilities:
Process operational needs, address guest requests, complete reports, and share the highlights of the local area in a way that enhances the guest experience.
Maintain a safe and clean work environment, adhering to company policies and procedures while protecting company assets.
Take a hands-on approach to work, utilizing physical abilities to move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance.
Requirements:
A high school diploma or equivalent education.
No related work experience is required, but previous supervisory experience is not necessary either.
No license or certification is required, but a commitment to upholding quality standards and maintaining professional appearance is essential.
About Us
The Ritz-Carlton is a global leader in luxury hospitality, committed to creating lifelong memories for our guests. We value diversity, inclusivity, and non-discrimination, offering equal opportunities to all candidates. Join our team and become part of a dynamic and compassionate workforce that drives success through creative thinking and outstanding service.
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