Luxury Hospitality Manager

6 days ago


Manama, Manama, Bahrain RESO Full time

Raffles Al Areen Palace Bahrain is an ultra-luxury property that redefines luxury hospitality in the region. As a Luxury Hospitality Manager, you will be responsible for overseeing the butler operations, supervising Butler Supervisors and Butlers on duty, and maintaining the quality and consistency of service standards.

The ideal candidate will have a diploma in Tourism / Hospitality Management and at least 2 years of relevant experience in a similar capacity. You will also possess excellent reading, writing, and oral proficiency in English language, as well as the ability to speak other languages and basic understanding of local languages.

Key Responsibilities:

  • To supervise Butler Supervisors and Butlers on duty, ensuring exceptional service and attention to detail
  • To maintain the quality and consistency of standard services offered by the hotel
  • To train the Butlers on improvement areas and increase guest interaction
  • To drive the Trust you score of the property and assist the Head Butler in achieving KPIs
  • To ensure all suites and rooms are prepared on time prior to guest arrival

Benefits:

  • Opportunity to join the first Raffles in Bahrain
  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Academies
  • Opportunity to develop your talent and grow within your property and across the world

We offer a unique opportunity to make a difference through our Corporate Social Responsibility activities. If you are a motivated and experienced professional with a passion for delivering exceptional service, we encourage you to apply for this exciting role.



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