Sales Director and Marketing Lead for Luxury Hospitality
4 days ago
About Jumeirah, a renowned hospitality group in the Middle East, we are seeking an experienced Sales Director and Marketing Lead to join our team. As part of our ongoing efforts to deliver exceptional guest experiences, this role will oversee all Sales and Marketing activities, including promotions and sponsorships.
Main Responsibilities:- To ensure clear and effective communication of business goals and updates across the Corporate Commercial Team, Global Sales Offices, and property-based Sales and Marketing teams.
- To possess comprehensive knowledge of all room types, restaurants, conference and event facilities, as well as current market rates.
- To maintain open communication channels to address customer complaints, compliments, and feedback, collaborating with relevant departments for efficient resolution.
- To recommend ideas and suggestions to senior management that could enhance guest and staff satisfaction and improve service quality.
- To monitor guest feedback closely, communicate results, and make recommendations for resort improvements.
- To participate in training and development programs to enhance personal and departmental standards.
About You: The ideal candidate for this position will have a degree in Business Administration and/or Hospitality Management, along with at least five years of experience in the international luxury hospitality sector, ideally with exposure to the MENA region. Proven skills in team leadership, coaching, development, recruitment, and alignment within Sales, Marketing, and Revenue teams are essential.
We offer a competitive tax-free salary, paid in Bahraini Dinar (BHD), as well as reduced hotel rates across our properties globally, an excellent leave and healthcare package, flights home, accommodation allowance, life insurance, 50% discount off Jumeirah F&B Outlets, and reduced hotel rates.
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