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Hospitality Housekeeping Professional
2 weeks ago
A dynamic and organized individual is sought to lead housekeeping operations in a busy hotel setting. This critical role involves ensuring excellent guest satisfaction through meticulous cleaning and maintenance of all areas.
Responsibilities Include:
- Coordinating daily tasks among housekeeping staff to achieve set goals and objectives.
- Efficiently organizing and prioritizing room assignments to meet established deadlines.
- Accurate communication with room inspectors regarding room statuses and any issues that may arise.
- Effective liaison between housekeeping and front desk teams to ensure seamless service delivery.
- Managing guest laundry services and coordinating with relevant departments.
- Solving problems efficiently and providing top-notch customer service to guests.
Key Qualifications
- Previous experience in a similar capacity in the hospitality industry is preferred.
- Superior communication and interpersonal skills to build strong relationships with colleagues and guests.
- Outstanding organizational and time management skills to handle multiple tasks simultaneously.
- Exceptional problem-solving abilities and attention to detail to maintain high standards of quality.
- Proficiency in hotel management software and Microsoft Office applications is essential.
- Ability to multitask, work under pressure, and be flexible with working hours, including weekends and holidays.
- Leadership potential or experience guiding a team is advantageous.
- Knowledge of housekeeping best practices and industry standards is a must.
- High school diploma or equivalent; hospitality management degree is a plus.
- English fluency; additional languages are a plus.