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Residential Service Ambassador
1 week ago
Deliver exceptional resident experiences as a key member of our Residential Services Team. Key responsibilities include:
Key Responsibilities- Provide personalized support to residents, responding to their varied needs and inquiries with accuracy and professionalism.
- Transport luggage for arrivals and departures, ensuring seamless transitions for our valued homeowners.
- Offer Four Seasons Private Residences orientations to new residents, setting them up for success in their luxurious living spaces.
Maintain accurate records of deliveries and pick-ups, while assisting residents, visitors, and vendors with inquiries related to residential common areas, hours of operation, and key personnel. Ensure the lobby remains clean and well-maintained, reflecting the high standards of our esteemed community.
This role requires excellent communication skills, prioritization, and attention to detail. A minimum of one year's experience in a hospitality environment is essential, with the ability to work flexible schedules, including nights, weekends, and holidays. The ideal candidate will possess a warm and welcoming smile, a positive attitude, and knowledge of the local area.
Requirements- Reading, writing, and oral proficiency in English
- Excellent communication and interpersonal skills
- A minimum of 1+ year's bell/guest services experience in a hospitality environment
- Ability to prioritize and multi-task
- High school education or equivalent experience required
- Physical stamina to stand for 8 hours per shift and lift/push 50-100 lbs.