Service Delivery Manager
6 days ago
We are seeking a highly skilled Service Delivery Manager to join our team at Jobtrack Management Services in Manama.
Key Responsibilities:- Service Operations Management: Oversee the delivery of exceptional service to our clients, ensuring seamless service delivery and high standards of operational efficiency.
- Team Leadership: Lead and manage a team of service professionals to achieve key performance indicators and drive business growth.
- Cross-Functional Collaboration: Collaborate with cross-functional teams to ensure effective service operations and maintain strong relationships with internal stakeholders.
- Performance Monitoring: Monitor and analyze service performance metrics to identify areas for improvement and implement data-driven solutions.
The ideal candidate will possess a strong engineering background and minimum 2 years of experience in a service management role in the GCC region. A valid GCC driving license is also required. Strong leadership and communication skills are essential for success in this role.
As a Service Delivery Manager, you will be responsible for overseeing the operational aspects of our services, ensuring compliance with regulatory requirements and maintaining high standards of operational efficiency. If you have a passion for delivering exceptional service and leading high-performing teams, we encourage you to apply for this exciting opportunity.
Requirements:
- Engineering degree from a recognized institution
- Minimum 2 years of experience in a service management role in the GCC region
- Valid GCC driving license
- Strong leadership and communication skills
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