Service Delivery Manager

6 days ago


Manama, Manama, Bahrain Jobtrack Management Services Full time

We are seeking a highly skilled Service Delivery Manager to join our team at Jobtrack Management Services in Manama.

Key Responsibilities:
  • Service Operations Management: Oversee the delivery of exceptional service to our clients, ensuring seamless service delivery and high standards of operational efficiency.
  • Team Leadership: Lead and manage a team of service professionals to achieve key performance indicators and drive business growth.
  • Cross-Functional Collaboration: Collaborate with cross-functional teams to ensure effective service operations and maintain strong relationships with internal stakeholders.
  • Performance Monitoring: Monitor and analyze service performance metrics to identify areas for improvement and implement data-driven solutions.

The ideal candidate will possess a strong engineering background and minimum 2 years of experience in a service management role in the GCC region. A valid GCC driving license is also required. Strong leadership and communication skills are essential for success in this role.

As a Service Delivery Manager, you will be responsible for overseeing the operational aspects of our services, ensuring compliance with regulatory requirements and maintaining high standards of operational efficiency. If you have a passion for delivering exceptional service and leading high-performing teams, we encourage you to apply for this exciting opportunity.

Requirements:

  • Engineering degree from a recognized institution
  • Minimum 2 years of experience in a service management role in the GCC region
  • Valid GCC driving license
  • Strong leadership and communication skills

  • Service delivery

    3 weeks ago


    Manama, Manama, Bahrain VIVA Bahrain Full time

    Oversee day to day operations of services delivery. Design new ways to optimize the quality of service and overall operations of Emerging Services function in line with strategy aspirations. Job Specifications: Oversee and manage the delivery of high-quality services from receiving the request to fulfilment with strong focus on delightful customer experience...


  • Manama, Manama, Bahrain Non-disclosed Full time

    We are recruiting a Service Delivery Excellence Manager to develop and implement policies, processes, and standards that ensure exceptional service delivery and compliance across the Operations and Technology departments.Main Responsibilities:Policies and Standards: Develop, document, and establish policies, processes, procedures, and management systems...


  • Manama, Manama, Bahrain VIVA Bahrain Full time

    **Company Overview:**VIVA Bahrain is a leading telecommunications service provider in the Kingdom of Bahrain. We are committed to delivering exceptional customer experiences and innovative services that meet the evolving needs of our customers.**Job Description:**We are seeking an experienced Service Delivery Executive to join our team. In this role, you...


  • Manama, Manama, Bahrain Jobtrack Management Services Full time

    Job SummaryJobtrack Management Services is seeking an experienced Service Operations Manager to join our team.The successful candidate will be responsible for overseeing the delivery of exceptional service to our clients, ensuring compliance with regulatory requirements, and maintaining high standards of operational efficiency.Key Responsibilities:Service...


  • Manama, Manama, Bahrain VIVA Bahrain Full time

    At VIVA Bahrain, we are seeking an exceptional Service Delivery Excellence Lead to oversee the day-to-day operations of our services delivery. This role is instrumental in designing innovative ways to optimize service quality and overall operations of the Emerging Services function, aligning with our strategic aspirations.Key Responsibilities:Oversee and...


  • Manama, Manama, Bahrain Delivery Hero Full time

    Job DescriptionSenior Vice President - Manama - Delivery Hero Operations Director Talabat, a leading food and Q-commerce marketplace, is seeking an experienced leader to drive organizational performance and operating model efficiency.Main Responsibilities:Create a seamless operating model across business verticals (food & Q-commerce), maximizing synergies...


  • Manama, Manama, Bahrain VIVA Bahrain Full time

    Company OverviewVIVA Bahrain is a leading telecommunications provider in the Kingdom of Bahrain, offering a range of innovative services to individuals and businesses.About the RoleWe are seeking an experienced Cloud Services Delivery and Operations Specialist to join our team. This is a key position responsible for overseeing the delivery of Cloud services,...

  • Ict delivery lead

    4 weeks ago


    Manama, Manama, Bahrain VIVA Bahrain Full time

    To oversee the delivery of Cloud services, ensuring smooth implementation and operation, while maximizing subscriber satisfaction and retention. This role will also involve responsibilities related to Dev Ops and security practices within the context of Cloud services delivery. Job Specifications: Implement and manage the delivery of Cloud services,...


  • Manama, Manama, Bahrain Delivery Hero Full time

    Job Description:We are seeking a seasoned operations leader to drive growth and success in Bahrain.The ideal candidate will possess a strong understanding of business operations, excellent leadership skills, and the ability to develop and implement effective strategies.Key Responsibilities:Develop operational strategies by collaborating with stakeholders to...


  • Manama, Manama, Bahrain Delivery Hero Full time

    Job OverviewWe are seeking an experienced operations leader to drive growth and success in Bahrain.Key Responsibilities:Develop operational strategies by collaborating with stakeholders to create effective plans.Oversee day-to-day operations, manage staff, ensure quality service delivery, and maintain high levels of customer satisfaction.Evaluate and enhance...


  • Manama, Manama, Bahrain Ninja Full time

    We are seeking a highly organized and motivated individual to join our team as a Last Mile Operations Supervisor at Ninja.Key ResponsibilitiesManage the day-to-day operations of the last mile delivery services, ensuring efficient and effective execution.Coordinate and optimize delivery schedules and routes to minimize delays and maximize productivity.Monitor...


  • Manama, Manama, Bahrain Delivery Hero Full time

    Director of Operations - Manama - Delivery Hero Job Overview Talabat, a leading food and Q-commerce marketplace, seeks an accomplished Managing Director to drive growth and success in Bahrain. Key Responsibilities Develop Operational Strategies: Collaborate with stakeholders to create effective operational strategies. Oversee day-to-day operations, including...


  • Manama, Manama, Bahrain SWATX Full time

    Technical Delivery DirectorThe Technical Delivery Director (TDD) is responsible for overseeing the technical delivery and execution of all projects within the organization. This role involves strategic planning, resource management, stakeholder communication, and ensuring that all technical aspects of projects align with business objectives. The TDD will...


  • Manama, Manama, Bahrain Delivery Hero Full time

    Director of Operations - Manama - Delivery Hero We are seeking a seasoned operations leader to drive growth and success in Bahrain. Key Responsibilities: Develop operational strategies by collaborating with stakeholders to create effective plans. Oversee day-to-day operations, manage staff, ensure quality service delivery, and maintain high levels of...


  • Manama, Manama, Bahrain RESO Full time

    The Technical Delivery Director (TDD) is responsible for overseeing the technical delivery and execution of all projects within the organization. This role involves strategic planning, resource management, stakeholder communication, and ensuring that all technical aspects of projects align with business objectives. The TDD will lead a team of technical...


  • Manama, Manama, Bahrain Jobtrack Management Services Full time

    Job DescriptionWe are seeking a highly skilled Director of Service Delivery to join our team at Jobtrack Management Services.The successful candidate will be responsible for delivering exceptional service to our clients, ensuring compliance with regulatory requirements, and maintaining high standards of operational efficiency.Key Responsibilities:Service...


  • Manama, Manama, Bahrain Delivery Hero Full time

    About This Role:We are seeking an experienced operations leader to join our team in Bahrain.The ideal candidate will be responsible for developing operational strategies, overseeing day-to-day operations, and managing staff to ensure high levels of customer satisfaction.Responsibilities:Collaborate with stakeholders to develop effective operational...


  • Manama, Manama, Bahrain Delivery Hero Full time

    Business Operations Manager Job Description:We are seeking an experienced operations leader to join our team in Bahrain.The ideal candidate will be responsible for developing operational strategies, overseeing day-to-day operations, and managing staff to ensure high levels of customer satisfaction.Key Responsibilities:Collaborate with stakeholders to develop...


  • Manama, Manama, Bahrain Gulf Air Group Full time

    Job Description:Gulf Air Group seeks a skilled Technical Support Specialist to deliver end-user service delivery in Microsoft Desktop environments and cloud services. The ideal candidate will have experience in troubleshooting complex technical issues, managing second-level support, and ensuring service levels are met.Main Responsibilities:Serve as a Level 2...


  • Manama, Manama, Bahrain Delivery Hero Full time

    Director of Operations - BahrainWe are seeking a seasoned operations leader to drive growth and success in Bahrain.Key Responsibilities:Develop operational strategies by collaborating with stakeholders to create effective plans.Oversee day-to-day operations, manage staff, ensure quality service delivery, and maintain high levels of customer...