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Customer Support Associate

3 weeks ago

Manama, Manama, Bahrain beBee Careers Full time

Job Summary

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We are seeking a highly motivated and results-driven Customer Support Associate to join our team. In this role, you will be responsible for providing exceptional customer service via phone calls.

Main Responsibilities:

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  • Respond to incoming calls in a timely and professional manner.">
  • Resolve customer inquiries and concerns in a fair and efficient way.">
  • Sell and promote our products and services to customers.">
  • Maintain accurate records of customer interactions and data entry.">
  • Work collaboratively with colleagues to achieve team goals and objectives.">
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Requirements:

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To be successful in this role, you will need to have:

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  • A high school certification and some work experience is preferred.">
  • Strong communication and interpersonal skills.">
  • The ability to work well under pressure and meet deadlines.">
  • Good selling skills and the ability to meet sales targets.">
  • Basic computer literacy, particularly in Microsoft Office Products.">
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Working Conditions:

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This is a full-time position that requires working 40 hours a week with rotating shifts. Occasionally, you may be required to work on weekends and evenings.