Reception Services Coordinator

2 days ago


Manama, Manama, Bahrain RESO Full time
Role Overview

The Front Desk Agent is a vital member of our front office team, responsible for ensuring that our guests receive a warm and welcoming experience from check-in to check-out. This role requires excellent communication skills, a positive attitude, and a commitment to delivering exceptional customer service.

Key Responsibilities
  • Guest Service: Provide exceptional service to our guests, responding to their queries and resolving any issues that may arise during their stay.
  • Reception Experience: Ensure that our guests receive a seamless check-in and check-out experience, including completing audit tasks as required.
  • Communication: Maintain open communication with other departments to ensure that any relevant feedback or concerns are addressed promptly.
Requirements
  • Customer Service: A strong focus on customer service, with a commitment to delivering exceptional experiences.
  • Communication Skills: Excellent communication skills, with the ability to interact effectively with guests and colleagues.
  • Attention to Detail: High level of attention to detail, ensuring accuracy and efficiency in all aspects of the job.

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