Digital Platforms Specialist
5 days ago
Gulf Air Group is seeking a highly skilled Senior Analyst - Digital Platforms to join our Information Technology team.
Job Description:
The Senior Analyst - Digital Platforms role is responsible for managing and supporting the digital platform services and solutions through an end-to-end project lifecycle, including requirement gathering, analysis, quality assurance, and testing. This involves collaborating with cross-functional teams and third parties to enhance the platforms' capabilities and support strategic business initiatives.
Key Accountabilities:
- Project Planning and Management: Lead project planning sessions, defining scope, deliverables, timelines, and resource requirements. Develop and maintain detailed project plans and schedules, ensuring timely and within-budget delivery of digital platform initiatives.
- Platform Management and Support: Manage the deployment and operation of digital platforms, ensuring high availability and performance. Continuously monitor, troubleshoot, and optimize platform performance and functionality.
- Requirement Gathering and Analysis: Facilitate workshops and meetings to gather and document business and technical requirements. Analyze and prioritize requirements to ensure they align with strategic objectives.
- User Experience and Platform Enhancement: Collaborate with UX/UI designers and other stakeholders to develop and introduce new features that enhance user engagement and satisfaction.
- Maintenance and Upgrades: Oversee regular maintenance and updates for websites and applications to ensure they remain current and effective.
Qualifications and Experience:
We are looking for candidates with a Bachelor's Degree in Computer Science, Information Technology, or a related field. A Project Management certification (e.g., PMP, PRINCE2, Agile/Scrum Master) is a plus. We require at least 4 years of experience in a related field.
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