Digital Platforms Specialist

5 days ago


Manama, Manama, Bahrain Gulf Air Group Full time

Gulf Air Group is seeking a highly skilled Senior Analyst - Digital Platforms to join our Information Technology team.

Job Description:

The Senior Analyst - Digital Platforms role is responsible for managing and supporting the digital platform services and solutions through an end-to-end project lifecycle, including requirement gathering, analysis, quality assurance, and testing. This involves collaborating with cross-functional teams and third parties to enhance the platforms' capabilities and support strategic business initiatives.

Key Accountabilities:

  • Project Planning and Management: Lead project planning sessions, defining scope, deliverables, timelines, and resource requirements. Develop and maintain detailed project plans and schedules, ensuring timely and within-budget delivery of digital platform initiatives.
  • Platform Management and Support: Manage the deployment and operation of digital platforms, ensuring high availability and performance. Continuously monitor, troubleshoot, and optimize platform performance and functionality.
  • Requirement Gathering and Analysis: Facilitate workshops and meetings to gather and document business and technical requirements. Analyze and prioritize requirements to ensure they align with strategic objectives.
  • User Experience and Platform Enhancement: Collaborate with UX/UI designers and other stakeholders to develop and introduce new features that enhance user engagement and satisfaction.
  • Maintenance and Upgrades: Oversee regular maintenance and updates for websites and applications to ensure they remain current and effective.

Qualifications and Experience:

We are looking for candidates with a Bachelor's Degree in Computer Science, Information Technology, or a related field. A Project Management certification (e.g., PMP, PRINCE2, Agile/Scrum Master) is a plus. We require at least 4 years of experience in a related field.



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