Luxury Retail Specialist

2 days ago


Manama, Manama, Bahrain Chalhoub Group Full time

About Us

Chalhoub Group has been a partner and creator of luxury experiences in the Middle East for over six decades.

We have reinforced our distribution and marketing services with a portfolio of eight owned brands and over 300 international brands across various categories.

Our commitment to innovation has led to the establishment of The Greenhouse, an innovation hub, incubator space, and accelerator for start-ups and small businesses.

We strive to provide luxury experiences at over 750 experiential retail stores, online, and through mobile apps.

Job Description

  1. Follow all relevant Retail policies, processes, and standard operating procedures so that work is carried out in a controlled and consistent manner.
  2. Build and maintain customer relationships in order to build strong loyalty.
  3. Address customers' queries about products, prices, availability, product uses, and services.
  4. Communicate with customers to assess their needs, provide assistance in satisfying those needs, and meeting or surpassing customers expectations.
  5. Advise customers on product ranges best suited to their needs.
  6. Demonstrate usage and benefits of various Brands and products.
  7. Handle new launches, promotion of products, and visual merchandising.
  8. Achieve the sales target and focus on increasing sales by using advanced sales techniques.
  9. Foster a solid knowledge of brands and products.
  10. Monitor sales activities and generate a daily sales report.
  11. Ensure in-store stock replenishment in the appropriate shelves/counters, at appropriate times.
  12. Report stock shortages using the stock order form.
  13. Ensure stock receipt as per set procedures.


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