
Retail Store Team Leader
2 days ago
Gulf Marketing Group (GMG Group) is seeking an experienced Deputy Store Manager to join our team. As a key member of our retail team, you will be responsible for driving sales, maintaining proper loss prevention standards, and overseeing store operations.
About this Role:
- Drive sales to achieve financial objectives by communicating store targets to the team and monitoring sales performance
- Maintain proper loss prevention standards by ensuring compliance with cash handling, fraud, and theft of products
- Oversee and monitor all point-of-sale activities in the store, including sales transactions, tracking customer orders and payments, registering sales, maintaining inventory updates, providing service, handling returns and refunds, and gathering consumer data for feedback
Key Responsibilities:
- Manage store operations, including cash transaction entry and management (petty cash, point-of-sales cash elements, change floats)
- Regularly audit store administration and resolve any issues; assist in carrying out annual stock counts and spot checks
- Monitor and handle customer complaints and take corrective action in line with policy; resolve customer complaints and respond to feedback in a timely and professional manner
Requirements:
- Proven experience in retail operations and inventory management
- Strong leadership and communication skills
- Ability to analyze sales reports and provide insights to maximize stock potential
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