International Clinical Documentation Improvement Director
2 days ago
About the Role
We are seeking an experienced Clinical Documentation Improvement Director to lead our team in developing and delivering world-class RCM services for our clients. This is a unique opportunity to join Telstra Health, a leading provider of software applications and platforms that connect health information, patients, and providers.
Key Responsibilities:
- Support the successful implementation and ongoing management of Clinical Documentation and insurance-related workstreams of all RCM Services projects domestically and internationally.
- Create, educate on, and implement work processes that support excellence in Clinical Documentation Improvement and all insurance-related processes including Medical Necessity.
- Conduct business analysis, documenting current & future state business processes, functional and non-functional requirements, user stories, acceptance criteria, Use Cases, requirements traceability, business rules, test planning, and test cases.
- Assist in developing systems of quality control and reporting that provide continuous feedback on the performance of client and Power Health/Telstra Health staff; operational processes and system performance.
- Assess and tailor education for Clinical Coders, Clinical Documentation Specialists, client staff as appropriate to RCM.
- Manage day-to-day operations of RCM Clinical Coding and Clinical Documentation Specialist staff.
About You
- Bachelor's/Masters Degree in Health Information Management or healthcare-related discipline OR Industry relevant certification e.g. Diploma/Bachelor of Nursing, HIMAA recognised Clinical Coding certification and/or Clinical Documentation Specialist certification.
- Extensive experience in Clinical Documentation Improvement and insurance processes related to the above functions.
- Extensive use of Patient Administration Systems including the ability to learn and operate new systems quickly.
- Proven stakeholder management skills to build partnerships with internal and external stakeholders in a matrix operating environment.
About Us
Telstra Health offers a dynamic and supportive work environment that encourages collaboration and innovation. As a leader in the healthcare industry, we are committed to improving lives through digitally-enabled care. We offer a range of benefits, including career development opportunities, flexible working arrangements, and a focus on work-life balance.
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