Client Success Director

2 weeks ago


Manama, Manama, Bahrain Domo Ventures W.L.L. Full time

Job Overview:

We are seeking a Senior Client Service Executive to join our team at Domo Ventures W.L.L. This role involves developing strong relationships with clients through exceptional after-sales services and collaborating with internal departments to complete tasks and projects successfully.

Responsibilities:

  • Task Management: Collect and validate task information from the business team and clients, then update the internal project management system.
  • Client Communication: Coordinate with studio managers to receive completed tasks and submit them to clients, following up on feedback and modifications until project completion.
  • Team Support: Support team members in providing top-notch client service.
  • Business Collaboration: Collaborate with the business team for cost proposals and with the finance team to issue invoices according to client agreements.
  • Project Documentation: Maintain a systematic record of project information and ensure it's updated frequently.
  • File Management: Compile project files with necessary details, references, and documentation.

Qualifications:

  • Must have a solid background in creative agencies.
  • Understanding of branding and graphic design principles.
  • Excellent customer service and communication skills.
  • Bachelor's degree in relevant field.
  • Fluency in both Arabic and English languages.

Award-winning creative agency Domo Ventures W.L.L. is looking for a highly motivated Senior Client Service Executive to lead our client relationships. If you have a passion for delivering exceptional results and building lasting relationships, we'd love to hear from you



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