Business Development Director for Client Relationship Management

7 days ago

Manama, Manama, Bahrain First Abu Dhabi Bank FAB Full time

Job Summary

We are seeking a highly experienced and skilled Business Development Director to join our team at First Abu Dhabi Bank (FAB). As a Business Development Director, you will be responsible for originating new business opportunities with target clients across all banking products.

About the Role

The successful candidate will be responsible for articulating the value-add services/products and distinguished qualities FAB has to offer existing and potential clients. You will work closely with all stakeholders from Head Office and the International locations to generate business leads, manage daily interactions with clients, and provide superior service to improve client experience, grow assets and liabilities, and maximize FAB's profitability.

Main Responsibilities

  • Originate new business opportunities with target clients across all banking products
  • Articulate the value-add services/products and distinguished qualities FAB has to offer existing and potential clients
  • Work closely with all stakeholders from Head Office and the International locations to generate business leads
  • Manage daily interactions with clients and provide superior service to improve client experience, grow assets and liabilities, and maximize FAB's profitability
  • IDentify & develop cross-selling opportunities and increase the cross-sell ratio with key clients
  • Pitch, review, negotiate and conclude deals
  • Play an active role in raising liabilities for the bank
  • Develop and execute Term Sheet, Information Memorandum, financial modelling, & mandate letter
  • Achieve individual and team financial performance targets
  • Examine & resolve credit, market, and operational risk aspects of the transactions in collaboration with products and enablement Teams
  • Motivate, Develop and Coach team members
  • Maintain the credit quality of the clients relationships within the Portfolio to an acceptable level set by the Bank's standard
  • IDentify early warning signs and take immediate remedial action to mitigate any potential credit risk
  • Ensure that any excesses or over limit are regularised within a reasonable time
  • Earnsure Account Plans are prepared and maintained for all key clients
  • Earnsure all clients files /documents are updated and well maintained
  • Earnsure all credit reviews are submitted on time and agreed conditions are met
  • Maintain a satisfactory audit on the portfolio
  • Learning & Development: Attend appropriate on and off the job training programs and ensure development and skill upgradation of team members
  • Adhere to process KPI's and, ORM, BCP & Internal Audit requirements
  • Internal Collaboration: Develop a close working relationship with all departments/sub-departments including Product partners (GCF, GTB, & Global Markets), Credit, Finance, Operations, Legal, CAD, Treasury etc which will directly contribute to the success of the overall performance of the Bank
  • Client and Market Analysis: Conduct analysis on clients' financial health and needs as well as their industries/ markets on regular basis in order to identify lending, selling, and cross-selling opportunities
  • Credit Approval: Collect credit request and documents from the clients and conduct initial analysis, acquiring and evaluating new accounts, structuring credit facilities, performing credit assessment of financial statements, cash flow projections, periodic credit reviews of the existing accounts and loan documentations
  • Prepare credit memoranda and other information relevant for the credit application package of new credit applications, annual reviews, and ad-hoc applications
  • Ensure the quality of the credit portfolio is maintained by reviewing proposals and identifying and assessing all risks inherent in credit exposures
  • IDentify opportunities for continuous improvement of systems, processes and practices taking into account international leading practice , improvement of business processes, cost reduction and productivity improvement
  • Fo llow all policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner
  • MIS and Reports: Prepare reports in a timely and accurate manner to meet FAB's requirements, policies, and standards
  • And review MIS reports to keep track of performance vs. budgets
  • Strategic Contribution: Ensure effective cascading of the business strategy to all colleagues to ensure vertical alignment and horizontal integration with other interfacing departmental strategies
  • Wo rk with all Bahrain and HO stakeholders to develop the strategy, business plan, and tactics with the aim of increasing the Bank's share of the target clients wallet and achieving target relationship returns
  • Ke ep close interaction with Product teams, and other stakeholders, to maximize business opportunities with clients, and to streamline execution of deals and strategies
  • Pe ople Management: Act as a role model and drive adherence to organizational values and ethics by employees of the assigned department to foster a value driven culture within the Group
  • Bu dgeting and Financial Planning: Manage P&L responsibility of the assigned portfolio, achieving targets within defined budget levels
  • Man age and ensure effective implementation of the CCB policies, procedures and controls covering all areas of assigned activity so that all relevant procedural/legislative requirements, fulfilled while delivering a quality, cost-effective service
  • Cl ient and Market Analysis: Participate in the financial analysis conducted on clients and their respective industries/ markets to identify potential opportunities and risks
  • D ay-to-Day Activities: Assist the Executive Directors and Business Head in the day-to-day administrative and transactional activities to ensure continuity of work and the delivery of effective and high-quality outputs
  • Ma nage and follow up on KYC and compliance requirements in order to ensure consistency with the Bank's KYC and AML policies and regulatory requirements

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