Executive Director of Priority Client Relationships
7 days ago
We're looking for an Executive Director to lead our team in providing exceptional service to our high net worth clients. In this role, you'll be responsible for building and maintaining strong relationships with our affluent customers, identifying their financial needs, and delivering tailored solutions to meet those needs.
The ideal candidate will have a proven track record of success in client relationship management, with a deep understanding of the banking industry and its trends. You'll also possess excellent communication and interpersonal skills, with the ability to work effectively with clients, colleagues, and other stakeholders.
Key Responsibilities:
- Build and maintain strong relationships with affluent clients, understanding their financial needs and goals.
- Develop and deliver tailored solutions to meet the financial needs of our clients.
- Work closely with cross-functional teams to ensure seamless delivery of services and products to our clients.
- Identify opportunities to increase revenue and improve customer satisfaction.
Required Skills and Qualifications:
- Minimum 10 years of experience in client relationship management, with a focus on high net worth clients.
- Proven track record of success in delivering revenue growth and improving customer satisfaction.
- Excellent communication and interpersonal skills, with the ability to work effectively with clients, colleagues, and other stakeholders.
- Strong analytical and problem-solving skills, with the ability to identify opportunities for improvement.
About Standard Chartered:
We're an international bank that's nimble enough to act, big enough for impact. For over 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge, and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you.
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