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Housekeeping Coordinator Role

3 weeks ago

Manama, Manama, Bahrain beBee Careers Full time
Cleanliness Operations Manager

An organized and detail-oriented professional is required to oversee cleanliness operations in a hotel setting. This key position ensures exceptional guest satisfaction through meticulous room preparation and coordination with housekeeping staff.

Primary Responsibilities:
  • Coordinate daily activities among housekeeping staff to achieve set goals and objectives.
  • Efficiently organize and prioritize room assignments to meet established deadlines.
  • Closely collaborate with room inspectors to update the hotel management system with accurate room statuses.
  • Effective communication with front desk staff to provide timely updates on room availability and respond to special requests.
  • Manage guest laundry services and coordinate with relevant departments.
  • Respond professionally to guest inquiries and concerns to achieve high levels of customer satisfaction.

Essential Qualifications and Skills
  • Prior experience in a hotel or resort setting is desired.
  • Excellent communication and interpersonal skills are crucial for building strong relationships with colleagues and guests.
  • Strong organizational and time management skills to handle multiple tasks simultaneously.
  • Proven problem-solving skills and attention to detail to maintain high standards of quality.
  • Proficiency in hotel management software and Microsoft Office applications is required.
  • Multitasking and adaptability are essential in a fast-paced environment.
  • Leadership potential or experience guiding a team is beneficial.
  • Knowledge of housekeeping best practices and industry standards is expected.
  • Flexibility to work various shifts, including weekends and holidays, is required.
  • A high school diploma or equivalent; hospitality management degree is a plus.
  • English fluency; additional languages are beneficial.