Technology Service Professional

5 days ago


Manama, Manama, Bahrain RESO Full time

Job Summary

We are seeking an experienced Application Support Specialist to join our IT team at RESO. In this role, you will be responsible for providing production systems support for all banking applications and ensuring the timely resolution of outstanding defects or issues impacting the business.

Your Key Responsibilities

  • Provide functional and technical support to the internal banking system and interdependent interfaces.
  • Assist and support the Lead - IT Service Management & Operations and other internal IT teams in establishing, developing, amending, monitoring, and improving the SLA and OLA for the internal application and IT services.
  • Ensure proper housekeeping, review, and renewal of internal and vendor contracts.


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