Head of Sales and Marketing Strategy

4 days ago


Manama, Manama, Bahrain Jumeirah Full time
About Jumeirah

Jumeirah Group is a leading player in the global hospitality industry, known for its Stay Different brand promise.

With over two decades of experience, the company has established itself as a benchmark for service excellence. Its award-winning destinations position guest satisfaction at the heart of every experience.

The Job Overview

We are seeking an experienced Director of Sales & Marketing to lead our Sales & Marketing efforts. This role will oversee all sales activities, ensuring the department operates efficiently and effectively.

Main Responsibilities
  • Sales and Marketing Alignment: Ensure clear communication of business goals across teams, including Corporate Commercial, Global Sales Offices, and property-based Sales & Marketing teams.
  • Market Knowledge: Maintain comprehensive knowledge of room types, restaurants, conference facilities, and current market rates.
  • Customer Feedback: Address customer complaints, compliments, and feedback through open communication channels, collaborating with relevant departments for efficient resolution.
  • Innovation: Recommend ideas to enhance guest satisfaction and improve service quality.
  • Performance Monitoring: Monitor guest feedback closely, communicate results, and make recommendations for resort improvements.
About You

The ideal candidate will have a degree in Business Administration and/or Hospitality Management, with at least five years of experience in international luxury hospitality. Proven skills in team leadership, coaching, development, recruitment, and alignment within Sales, Marketing, and Revenue teams are essential.

What We Offer

We provide an attractive tax-free salary, reduced hotel rates across properties globally, excellent leave and health care package, flights home, accommodation allowance, life insurance, and 50% discount on Jumeirah F&B Outlets.



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