Front of House Service Professional

2 weeks ago

Manama, Manama, Bahrain beBeeService Full time 1,200 - 1,500

Job Title:

Front of House Service Professional

Job Description:

We are seeking a highly skilled and experienced Service Professional to join our team as a Host/Hostess. As a key member of our Food & Beverage team, you will be responsible for providing exceptional service to our guests.

About the Role:

  • The ideal candidate will have excellent communication and interpersonal skills, with the ability to work well under pressure in a fast-paced environment.
  • You will be responsible for ensuring that all guests receive a warm welcome and are provided with outstanding service throughout their dining experience.
  • As a Front of House Service Professional, you will be required to multitask and prioritize tasks effectively to ensure that all areas of the outlet are running smoothly.
  • You will also be responsible for maintaining a high level of cleanliness and organization within the outlet, including the reception area and restrooms.

Key Responsibilities:

  1. Offer consistently professional, friendly, warm, and engaging service to all guests.
  2. Welcome guests to the assigned outlet, receive and conduct them to tables, ensure they are attended to, and be available for them at all times as a point of contact.
  3. Take outlet reservations, handle the reservation book, and answer the telephone in an impeccable manner.
  4. Set up the outlet prior to business hours along with the service team.
  5. Coordinate with the service team to make necessary arrangements according to the floor plan for reservations or blocking off reserved tables.
  6. Observe the cleanliness and maintenance of the outlet and the entrance area.
  7. Assure the well-being of all guests by maintaining a close, friendly, yet discrete contact.
  8. Be aware of all menus and ongoing promotions in the outlet by heart to recommend if a guest requests.
  9. Contribute to setting up the outlets database.
  10. Reassure the guests' satisfaction upon their departure.

Benefits:

  • A competitive salary package.
  • Ongoing training and development opportunities.
  • A supportive and dynamic work environment.

What We Offer:

  • A comprehensive induction program to help you settle into your new role.
  • A performance review every 6 months to discuss your progress and set goals for future development.

Contact Information:

Please submit your application through our website.

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