Front Desk Receptionist

16 hours ago

Manama, Manama, Bahrain Amana Healthcare Bahrain Full time 104,000 - 130,878 per year

Job Overview

The Receptionist is the first point of contact for patients, families, visitors, and staff at the healthcare facility. The role requires providing a welcoming, professional, and supportive environment by managing front desk operations, handling inquiries, coordinating appointments, and ensuring smooth communication between departments. The Receptionist will play an important role in enhancing the patient and visitor experience.

Key Responsibilities

  • Greet and welcome patients, families, visitors, and staff in a professional and courteous manner.
  • Answer, screen, and direct incoming phone calls promptly and professionally.
  • Manage front desk operations including patient check-in, appointment scheduling, and visitor logs.
  • Provide accurate information regarding hospital services, facilities, and processes.
  • Assist in the coordination of patient admissions and discharges in collaboration with the nursing and administration teams.
  • Handle incoming and outgoing correspondence (emails, letters, courier packages).
  • Maintain cleanliness and organization of the reception area at all times.
  • Ensure confidentiality of patient information in line with hospital policies and Bahrain labor/health regulations.
  • Support administrative functions including filing, record keeping, photocopying, and data entry.
  • Escalate patient or visitor concerns to the appropriate department for prompt resolution.
  • Liaise with security, housekeeping, and facility management teams to ensure smooth front office operations.
  • Assist in emergency protocols by guiding visitors and patients as needed.

Qualifications & Experience

  • High school diploma or bachelor's degree preferred.
  • Minimum 2–3 years' experience as a receptionist or front desk executive, preferably in a healthcare or hospitality setting.
  • Proficiency in MS Office Suite and basic knowledge of hospital management systems (ERP/HIS experience preferred).
  • Strong communication skills in Arabic and English.
  • Knowledge of customer service best practices.

Key Skills

  • Excellent interpersonal and communication skills.
  • Professional appearance and behavior.
  • Ability to multitask, prioritize, and remain calm under pressure.
  • Strong organizational and time management skills.
  • Sensitivity to patient needs and cultural awareness.

  • Front Desk Agent

    1 day ago

    Manama, Manama, Bahrain Onyx Rotana Full time 70,000 - 120,000 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Front Desk Agent at Onyx Rotana, located in Manama. The Front Desk Agent will handle various receptionist duties, including greeting and welcoming guests, managing reservations, and providing excellent customer service. They will be responsible for...

  • Front Desk Agent

    2 days ago

    Manama, Manama, Bahrain Downtown Rotana Full time 2,000 - 3,000 per year

    Job DescriptionWe are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such...

  • Bahraini Receptionist

    2 days ago

    Manama, Manama, Bahrain Al Ghalia Full time 800 - 1,200 per year

    We're Hiring Female Bahraini Receptionist for Our Salon, Spa, and Gym(Please note we are looking for a female Bahraini receptionist because our brand Dessange is exclusively for women and male are NOT allowed to enter the premises).Are you a warm, organized, and proactive individual with a passion for customer service? Our bustling salon, tranquil spa, and...

  • Front Desk Agent Full-time

    6 days ago

    Manama, Manama, Bahrain Abroad Work Full time

    Front Desk Agent Full-time vacancy in Manama BahrainProcess all payments according to established hotel requirementsProvide information and assistance to all guests and vendorsPrepares all necessary reports during each shift for the management teamJob Qualifications:Highly motivated team player with strong initiative and desire for achievementMust be...

  • Customer Service Representative

    2 days ago

    Manama, Manama, Bahrain National Motor Company W.L.L, Bahrain Full time 6,000 - 12,000 per year

    Role DescriptionTo provide exceptional customer service to visitors and clients at the car showrooms and service center reception. The role involves greeting customers, addressing inquiries, coordinating appointments, and ensuring a positive customer experience throughout their interaction with the dealership.Education:•       High school diploma or...

  • Luxury Spa Front Desk Representative

    1 week ago

    Manama, Manama, Bahrain beBeeReceptionist Full time 1,800 - 2,500

    Experience the Art of Hospitality as a Spa ReceptionistThis is an exciting opportunity to join our luxury spa team as a Receptionist. As the first point of contact, you will warmly welcome guests, manage reservations, and provide exceptional service reflecting the French art de vivre.The role is key to ensuring a smooth and luxurious spa experience,...

  • Receptionist

    2 days ago

    Manama, Manama, Bahrain Roka Bahrain Full time 6,000 - 12,000 per year

    As a ROKA Receptionist, you'll be at the heart of our guest experience. You'll create memorable moments, embody our vibrant restaurant energy, and play a crucial role in maintaining the high standards that define the Roka experience.ROKA is a collection of contemporary Japanese Robatayaki restaurants. First launched in 2004 in London, our collection has...

  • Hotel Receptionist

    2 days ago

    Manama, Manama, Bahrain Elite Resort and Spa Full time 900 - 1,200 per year

    4 STAR HOTEL EXPERIENCEOPERA SYSTEM KNOWLEDGEEnglish / ARABIC SPEAKINGWILLING TO JOIN IMMEDIATELYFront Desk OperationsGreet and welcome guests warmly upon arrival.Handle check-in and check-out procedures efficiently.Provide room keys, hotel information, and directions to rooms.Manage room reservations and booking confirmations.Update room availability in the...

  • Front Office Manager

    2 days ago

    Manama, Manama, Bahrain Gulf Court Hotel Full time 2,000 - 3,000 per year

    We are currently looking for young, Energetic, Dynamic & experienced candidate to join the Front Office Department.Main responsibilities:· Consistently offer professional, friendly and engaging service· Customer Satisfaction (Guest Feedback, Social Media Review).· Showing Initiative, Problem Solving, Staff Training, Team Leading.· Assist guests regarding...

  • Administration Secretary

    2 days ago

    Manama, Manama, Bahrain ARDENT TALENT PARTNERS Full time 600 - 1,200 per year

    Admin Secretary – BahrainKey Requirements:· Graduate, preferably with accounts knowledge.· Minimum 5 years of experience with strong communication skills.· Front desk management and secretarial support experience.· Proficiency in accounts input and payroll data entry preferred.· Excellent organizational skills with ability to handle correspondence,...