Front Desk Receptionist

2 weeks ago

Manama, Manama, Bahrain Amana Healthcare Bahrain Full time
Job Overview

The Receptionist is the first point of contact for patients, families, visitors, and staff at the healthcare facility. The role requires providing a welcoming, professional, and supportive environment by managing front desk operations, handling inquiries, coordinating appointments, and ensuring smooth communication between departments. The Receptionist will play an important role in enhancing the patient and visitor experience.

Key Responsibilities
  • Greet and welcome patients, families, visitors, and staff in a professional and courteous manner.
  • Answer, screen, and direct incoming phone calls promptly and professionally.
  • Manage front desk operations including patient check-in, appointment scheduling, and visitor logs.
  • Provide accurate information regarding hospital services, facilities, and processes.
  • Assist in the coordination of patient admissions and discharges in collaboration with the nursing and administration teams.
  • Handle incoming and outgoing correspondence (emails, letters, courier packages).
  • Maintain cleanliness and organization of the reception area at all times.
  • Ensure confidentiality of patient information in line with hospital policies and Bahrain labor/health regulations.
  • Support administrative functions including filing, record keeping, photocopying, and data entry.
  • Escalate patient or visitor concerns to the appropriate department for prompt resolution.
  • Liaise with security, housekeeping, and facility management teams to ensure smooth front office operations.
  • Assist in emergency protocols by guiding visitors and patients as needed.
Qualifications & Experience
  • High school diploma or bachelor's degree preferred.
  • Minimum 2–3 years' experience as a receptionist or front desk executive, preferably in a healthcare or hospitality setting.
  • Proficiency in MS Office Suite and basic knowledge of hospital management systems (ERP/HIS experience preferred).
  • Strong communication skills in Arabic and English.
  • Knowledge of customer service best practices.
Key Skills
  • Excellent interpersonal and communication skills.
  • Professional appearance and behavior.
  • Ability to multitask, prioritize, and remain calm under pressure.
  • Strong organizational and time management skills.
  • Sensitivity to patient needs and cultural awareness.

#J-18808-Ljbffr

  • Front Desk Receptionist

    2 weeks ago

    Manama, Manama, Bahrain Amana Healthcare Bahrain Full time 104,000 - 130,878 per year

    Job OverviewThe Receptionist is the first point of contact for patients, families, visitors, and staff at the healthcare facility. The role requires providing a welcoming, professional, and supportive environment by managing front desk operations, handling inquiries, coordinating appointments, and ensuring smooth communication between departments. The...

  • Front Desk Associate

    1 week ago

    Manama, Manama, Bahrain beBeeReception Full time 1,800 - 3,000

    Job OverviewOur organization is seeking a highly skilled and professional Receptionist to join our team. The ideal candidate will be responsible for providing exceptional customer service, managing front desk operations, and maintaining accurate member records.Key Responsibilities:Ensuring a warm and welcoming environment for members and guests.Efficiently...

  • Receptionist

    1 week ago

    Manama, Manama, Bahrain Propel Consult Full time

    OverviewEmployment: Full TimeResponsibilitiesGreet members and guests in a friendly and professional mannerCheck in members using membership software or ID cardsAnswer phone calls and respond to inquiries about gym services, hours, and pricingSchedule appointments for personal training or fitness classesRegister new members and explain membership plans and...

  • Front Office Coordinator

    2 weeks ago

    Manama, Manama, Bahrain beBeeFrontOffice Full time 3,600 - 4,200

    Job OverviewThe primary role of a front office coordinator is to create a welcoming environment for patients and visitors. This involves providing exceptional customer service, ensuring smooth front desk operations, and maintaining accurate records.Main ResponsibilitiesAttend to patients, families, and staff in a courteous and professional manner.Manage the...

  • Front Desk Agent Full-time

    3 weeks ago

    Manama, Manama, Bahrain Abroad Work Full time

    Front Desk Agent Full-time vacancy in Manama BahrainProcess all payments according to established hotel requirementsProvide information and assistance to all guests and vendorsPrepares all necessary reports during each shift for the management teamJob Qualifications:Highly motivated team player with strong initiative and desire for achievementMust be...

  • Receptionist (Female)

    1 week ago

    Manama, Manama, Bahrain Era Projects Full time 70,000 - 120,000 per year

    Job Summary:The Receptionist is the first point of contact for visitors and callers, responsible for creating a welcoming environment and providing professional administrative support. This role requires excellent communication skills, a friendly demeanor, and strong organizational abilities.Key Responsibilities:Greet and welcome visitors, clients, and...

  • Guest Room Attendant

    2 weeks ago

    Manama, Manama, Bahrain Four Seasons Full time

    Join to apply for the Guest Room Attendant role at Four Seasons Hotels and ResortsJoin to apply for the Guest Room Attendant role at Four Seasons Hotels and ResortsAbout Four SeasonsFour Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be...

  • Bell Attendant

    2 weeks ago

    Manama, Manama, Bahrain Downtown Rotana Full time 70,000 - 120,000 per year

    Job DescriptionWe are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.As a Bellboy you are responsible to provide professional and customer focused service to our guests, ensuring their...

  • Director of Revenue

    1 week ago

    Manama, Manama, Bahrain Four Seasons Hotels and Resorts Full time 70,000 - 120,000 per year

    About Four SeasonsFour Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...

  • Bell Attendant

    3 weeks ago

    Manama, Manama, Bahrain Downtown Rotana Full time

    OverviewJoin to apply for the Bell Attendant - Bahraini Talent role at Downtown Rotana.We are currently seeking passionate and dynamic guest-focused Front Office professionals who pride themselves on delivering extraordinary levels of customer service and providing creative solutions to our guests.ResponsibilitiesReceive guests in a professional and friendly...