Front Office Coordinator

2 weeks ago

Manama, Manama, Bahrain beBeeFrontOffice Full time 3,600 - 4,200
Job Overview

The primary role of a front office coordinator is to create a welcoming environment for patients and visitors. This involves providing exceptional customer service, ensuring smooth front desk operations, and maintaining accurate records.

Main Responsibilities
  • Attend to patients, families, and staff in a courteous and professional manner.
  • Manage the front desk, including patient check-in, appointment scheduling, and visitor logs.
  • Provide relevant information regarding hospital facilities, services, and processes.
  • Collaborate with departments to ensure seamless front office operations.
Required Skills and Qualifications
  • Excellent interpersonal and communication skills.
  • Ability to multitask, prioritize tasks, and remain calm under pressure.
  • Sensitivity to patient needs and cultural awareness.
Key Requirements
  • High school diploma or bachelor's degree preferred.
  • Minimum 2–3 years' experience as a receptionist or front desk coordinator.
  • Proficiency in MS Office Suite and basic knowledge of hospital management systems.
  • Strong communication skills in Arabic and English.

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