Luxury Retail Experience Specialist
7 days ago
**About Us**
At Chalhoub Group, we have been a partner and creator of luxury experiences in the Middle East for over six decades. Our endeavour to excel as a hybrid retailer has reinforced our distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories.
We continuously strive to innovate and provide luxury experiences at over 750+ experiential retail stores, online, and through mobile apps. Each touch point is designed to delight our customers.
We stand for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work.
**What You'll Be Doing**
As a Fashion Consultant, you will be responsible for achieving individual and collective sales targets while delivering exceptional Guest Experience. You will ensure support in the implementation of CRM, CX, and other key customer and people initiatives in-store.
You will collect data on customer behaviour, top sellers, and slow movers which will be key input for business reviews. You will drive client relationships within an omni-channel approach and provide pre-buying feedback on products.
You will also drive e NPS through people experience initiatives and culture. Ensure adherence to VM guidelines and Standard operating procedures (SOPs). Ensure click and collect are conducted within SLAs (Service-level agreement).
Ensure customer data is properly captured in adherence to marketing team requirements. Promote loyalty program (MUSE) and stay up-to-date with app offerings. Support with in-store marketing events and activations.
Keep abreast of all brand social media activities and campaigns. Drive sell-throughs within the store. Support in-store CX initiatives. Provide input to what's working well/what's not working well within the store.
**Requirements**
To succeed in this role, you will need strong English communication skills and excellent communication skills.
**What We Offer**
We offer enriching experiences, learning and development opportunities, and exposure to different assignments within your role or through internal mobility. We strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies, as well as exclusive employee discounts.
-
Luxury Retail Specialist
18 hours ago
Manama, Manama, Bahrain Chalhoub Group Full timeAbout UsChalhoub Group has been a partner and creator of luxury experiences in the Middle East for over six decades.We have reinforced our distribution and marketing services with a portfolio of eight owned brands and over 300 international brands across various categories.Our commitment to innovation has led to the establishment of The Greenhouse, an...
-
Luxury Retail Leader
6 days ago
Manama, Manama, Bahrain Giorgio Armani Full timeThe Armani Group is a leading company in the luxury sector, with over 8,000 employees across the world. Its core brands – Giorgio Armani, Emporio Armani and A|X Armani Exchange – are renowned for their high-end products in fashion, cosmetics, fragrances, eyewear, watches, jewelry, and furniture. With roots firmly established in Italy, the company has...
-
Retail Sales Associate
6 days ago
Manama, Manama, Bahrain RESO Full timeAbout UsAt RESO, we've been a partner and creator of luxury experiences for over six decades in the Middle East. We've reinforced our distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories.We've expanded our expertise into new categories of...
-
Luxury Retail Visual Strategist
5 days ago
Manama, Manama, Bahrain RESO Full timeAt RESO, we are seeking a highly skilled Visual Merchandise Manager to join our team and contribute to the design and execution of captivating window and in-boutique displays that enhance our brand's elegance and luxury.This is a full-time, on-site position based at our Manama location, where you will be responsible for developing and implementing visual...
-
Key Account Manager
4 days ago
Manama, Manama, Bahrain RESO Full timeCompany OverviewAt RESO, we are a leading retail luxury group dedicated to providing exceptional customer experiences. Our commitment to excellence drives us to seek talented individuals who share our passion for delivering outstanding results.
-
Senior Luxury Retail Leader
6 days ago
Manama, Manama, Bahrain Burberry Full timeAbout BurberryWe believe creativity opens spaces and unlocks the power of imagination to push boundaries and open new possibilities for our people, our customers, and our communities. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving...
-
Luxury Guest Experience Specialist
5 days ago
Manama, Manama, Bahrain The Ritz-Carlton Full timeJob DescriptionWe are seeking a skilled Luxury Guest Experience Specialist to join our team at The Ritz-Carlton. In this role, you will be responsible for delivering exceptional service to our guests, ensuring that every interaction is memorable and unique.You will take the initiative to deliver a wide range of services, including setting tables,...
-
Luxury Goods Retail Manager
6 days ago
Manama, Manama, Bahrain Damas Jewellery Full timeJob OverviewDamas Jewellery is seeking a highly skilled and experienced Luxury Goods Retail Manager to lead daily operations, drive sales, and manage staff.Key ResponsibilitiesLead and motivate store team to meet sales targets and deliver exceptional customer service.Manage inventory levels, ensuring optimal stock and timely restocking.Handle cash...
-
Retail Sales Professional
6 days ago
Manama, Manama, Bahrain Chalhoub Group Full timeAt Chalhoub Group, we strive to excel as a hybrid retailer by constantly reinventing ourselves and focusing on innovation.We have a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories.Our goal is to provide luxury experiences at over 750+ experiential retail stores, online, and through...
-
Retail Team Leader
6 days ago
Manama, Manama, Bahrain Chalhoub Group Full timeAbout UsChalhoub Group is a renowned luxury retailer in the Middle East, with a rich history spanning over six decades. Our commitment to excellence and customer satisfaction has earned us a reputation as a leader in the industry.Job DescriptionAs a Store Supervisor, you will be responsible for assisting the Store Manager in managing the team's performance...
-
Retail Sales Associate
6 days ago
Manama, Manama, Bahrain Chalhoub Group Full timeAbout Chalhoub GroupFor over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The company has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories.The Group expanded its...
-
Digital Oracle Integration Specialist
7 days ago
Manama, Manama, Bahrain Aspire Systems Retail Full timeAspire Systems Retail is seeking a seasoned Digital Oracle Integration Specialist to join our team. The ideal candidate will have extensive experience working with the Oracle Integration Cloud platform, particularly in developing and enhancing integrations with Fusion Finance modules and third-party systems.The successful candidate will be responsible for...
-
Luxury Retail Manager Position
2 days ago
Manama, Manama, Bahrain RESO Full timeAt RESO, we strive to deliver exceptional customer experiences that foster loyalty and drive growth. Our team of luxury retail professionals works together to create an environment where customers feel valued and inspired.We aim to hire a Store Manager who embodies the qualities of a true leader, with a passion for delivering outstanding sales performance,...
-
Freelance luxury brand evaluator
3 weeks ago
Manama, Manama, Bahrain RESO Full timeCXG is a global customer experience agency servicing premium and luxury brands. It helps brands reach profitable growth by turning transactional moments into relationships and emotional experiences. With a network of 170+ customer experience experts across 70 countries, we help brands evaluate the experiences they deliver, and work with them to develop...
-
Guest Experience Specialist
5 days ago
Manama, Manama, Bahrain RESO Full timeWe are seeking a Guest Experience Specialist to join our team at RESO. As a Guest Experience Specialist, you will be responsible for evaluating the guest experience at luxury hotels, providing actionable data to help them improve their customer service.About UsRESO is a company committed to providing high-quality feedback to our clients through ongoing...
-
Luxury Guest Experience Specialist
7 days ago
Manama, Manama, Bahrain The Ritz-Carlton Full timeAbout The Ritz-Carlton">We are a global leader in luxury hospitality, dedicated to creating exceptional experiences for our guests. Our commitment to excellence is driven by our Employee Promise, Credo, and Service Values.Job DescriptionDeliver memorable guest experiences through proactive service and attention to detail.Maintain the highest standards of...
-
Manama, Manama, Bahrain RESO Full timeCompany OverviewThe Armani Group is a leading company in the fashion and luxury sector, with a strong presence across the globe. Its three core brands – Giorgio Armani, Emporio Armani, and A|X Armani Exchange – cater to clients worldwide, with a focus on delivering exceptional quality and style.Job DescriptionThe Store Manager plays a pivotal role in...
-
Luxury Jewellery Expert
4 days ago
Manama, Manama, Bahrain RESO Full timeJob Title: Luxury Jewellery ConsultantThis is a high-end retail sales position with RESO, based in Bahrain. As a Luxury Jewellery Consultant, you will be the face of our prestigious brand, providing exceptional customer service and personalized styling advice to clients seeking high-end jewellery.Key Responsibilities:Customer Service Excellence: Deliver...
-
Retail Presentation Specialist
5 days ago
Manama, Manama, Bahrain RESO Full timeWe are seeking a talented Visual Merchandise Manager to join our team at RESO and contribute to the creation of captivating window and in-boutique displays that elevate our brand's presence and drive sales.In this role, you will be responsible for developing and implementing visual merchandising strategies that meet and exceed customer expectations,...
-
Retail Sales Consultant
7 days ago
Manama, Manama, Bahrain RESO Full time**Company Overview:**We are a leading retail luxury group seeking highly skilled and motivated individuals to join our team as Sales Associates in Oman. Our company is committed to providing exceptional customer experiences and building long-term relationships with our customers.**Job Description:**We are looking for Sales Associates who can provide...