Customer Service Representative

4 days ago


Manama, Manama, Bahrain RESO Full time
Senior Recruitment Executive @ RESO

Our client is a leading luxury group seeking to hire Sales Associates in Oman. As a key member of the team, you will play a vital role in driving sales growth and delivering exceptional customer experiences.

Key Responsibilities:

  • Provide top-notch assistance to customers, addressing their queries about products, prices, and services with confidence and expertise.
  • Offer personalized product recommendations to customers, ensuring they find the perfect solutions for their needs.
  • Achieve sales targets by leveraging advanced sales techniques, focusing on upselling and cross-selling opportunities.
  • Maintain strong relationships with customers to foster long-term brand loyalty, handle new product launches, and promote visual merchandising initiatives.
  • Ensure optimal store conditions, including cleanliness, hygiene standards, and visual displays, while implementing CRM strategies and providing relevant feedback.
  • Generate daily sales reports to inform business decisions and drive performance improvement.
  • Adhere to company procedures in ordering, cash handling, and other common practices.

Required Skills and Qualifications:

  • Demonstrated knowledge of product features, benefits, and brands.
  • Understanding of competing brands and prices.
  • Familiarity with internal procedures, processes, and systems.

Personality Traits:

  • Excellent selling and presentation skills.
  • Superior communication skills in English, both spoken and written.
  • Good personality and impeccable grooming.
  • Basic numerical ability and IT skills.


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