Customer Service Representative
6 days ago
At RESO, we are seeking a skilled Customer Service Representative to join our team. As a Sales Ambassador, you will play a crucial role in providing exceptional customer experiences and driving sales growth.
About the RoleThe primary function of this position is to serve customers by selling products via telephone. This involves cold calling techniques to persuade potential customers to purchase a product or service. You will also be responsible for obtaining referrals and leads from various sources, contributing to the department's data collection efforts, and conducting sales calls.
Key Responsibilities- Serving customers by selling products via telephone
- Contacting individuals by telephone to solicit sales for goods or services
- Recommending changes in products, services, and policies based on results and competitive developments
- Resolving customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management
- Maintaining professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies
- Conducting client or market surveys and typing detailed notes regarding sales or services offered
To be successful in this role, you will need:
- A minimum of high school certification
- Diploma and some form of work experience is preferred
- Strong communication skills
- Good selling skills
- Positive energy and teamwork ethos
- Excellent written and oral communication skills
- Good understanding of the services
- Highly computer literate, particularly in Microsoft Office Products
- Ability to persuade others to change their minds or behavior
We encourage applicants who possess these qualifications to submit their updated CV to career@braxtone.com with the subject line 'Tele-sales Representative'. Selected candidates will be notified for further steps.
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