Airport Services Duty Supervisor

4 days ago


Manama, Manama, Bahrain Qatar Airways Full time

About the Opportunity: We are seeking an experienced and motivated individual to join our team as an Airport Services Duty Supervisor. In this role, you will be responsible for supervising a team of customer service agents to deliver exceptional service to our customers.

Key Accountabilities:

  • Act as station coordinator in liaison with ground handling agents and ensure smooth airport operations.
  • Supervise airport teams to achieve on-time performance and plan efficient duty allocations.
  • Provide support to the Airport Services Duty Officer during flight disruptions and other passenger-related issues.
  • Perform aircraft turnaround checks to ensure safe operation of QR ground ramp product.
  • Generate reports and maintain a clean and organized workplace.

Requirements: To be successful in this role, you will have a relevant college or university qualification and at least 4 years of experience in airline or ground handling operations at a supervisory level.

What You'll Bring: Excellent communication skills, fluency in English, and knowledge of weight and balance, ramp handling, and dangerous goods regulations. You must be able to perform duties under pressure while maintaining high customer service standards.

About Qatar Airways Group: Our story started with four aircraft and today we deliver excellence across 12 different businesses coming together as one. We've grown fast, broken records, and set trends that others follow. We don't slow down by the fear of failure. Instead, we dare to achieve what's never been done before.



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