![Hilton Worldwide, Inc.](https://contents.bebee.com/companies/bh/hilton-worldwide-inc/avatar-KQnns.png)
Hotel Accommodation Specialist
1 day ago
About This Role
We are seeking a talented Reservations Manager to join our team at Hilton Worldwide, Inc.
About the Job
This is an excellent opportunity to work in a fast-paced environment where you will be responsible for achieving occupancy targets and developing future and repeat business opportunities.
Key Responsibilities
- Maximise Occupancy Levels
- Develop and implement revenue strategies to maximise occupancy levels and drive business growth.
- Collaborate with the Sales and Events Teams to identify and pursue new business opportunities.
- Establish and maintain relationships with third-party sites and agents to maximise conversion ratios and achieve targets.
- Contribute to the development and implementation of the hotel's selling strategy and manage the departments' adherence to achieving that strategy.
- Stay up-to-date with industry trends and competitor activity to ensure the hotel remains competitive in the local market.
- Provide coaching and training to Team Members to enhance their skills and knowledge and improve overall performance.
- BUILD STRONG RELATIONSHIPS WITH CUSTOMERS, GUESTS, AND TEAM MEMBERS TO GAIN A FULL UNDERSTANDING OF THEIR NEEDS AND WORK TO SERVE THEM EFFECTIVELY.
- Assist in the recruiting, managing, training, and developing of the Team.
Requirements
- Previous Experience
- Previous experience with reservations in the hotel/leisure sector.
- Strong leadership skills to effectively manage and motivate a high-performing team positioned to exceed targets.
- Strong analytical skills to understand key business indicators and competitive trends and develop approaches to these challenges.
- Excellent selling capabilities and the ability and desire to coach selling techniques to Team Members.
- Excellent organisation and planning skills.
- Accountable and resilient.
- Flexibility to respond to a range of different work situations.
Preferred Qualifications
- Knowledge of Hotel Property Management Systems
- Knowledge of the hotel property management systems.
- Previous experience in the same or similar role.
- Relevant degree, in a business discipline, from an academic institution.
About Hilton
Hilton Worldwide, Inc. is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.
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