Luxury Sales Representative
5 days ago
About RESO: A leading jeweler in the Middle East, RESO has a rich history dating back to 1907. With its headquarters in Dubai, UAE, and over 150 stores across the GCC, RESO employs more than 1200 people and features a diverse portfolio of international brands alongside its own branded collections.
Why Choose RESO? Enjoy a competitive salary plus commission, work in a diverse and inclusive environment, and take advantage of fantastic career growth opportunities, including our Damas Academy for learning and development. Our experienced management team provides excellent mentoring, and we prioritize the health and wellbeing of our colleagues.
Job Overview: As a successful sales consultant, you will convert prospective sales into actual sales, meet and exceed individual sales targets, and develop client portfolios proactively. Key Performance Indicators include achieving individual sales targets and sales KPIs, ensuring store standards are met, and delivering exceptional customer service.
Responsibilities:
- Maintain excellent product knowledge of own products and competitor products
- Ensure excellent display of customer service by following the DSCE
- Consistently achieve and/or exceed the monthly sales target, as directed by management
- Deliver exceptional and outstanding customer service by creating an environment that is friendly and welcoming, maintaining high standards, ensuring solid product knowledge, and all other components of customer service before, during and after the sale
- Adapt approach according to the client needs and motivations
- Negotiate and handle objections with ease
- Remain current on industry news and competitor
Requirements: Minimum Senior High School Graduate with 2-5 years of previous experience in luxury retail, service or hospitality environment. Native Arabic speaker required due to the nature of the role.
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